The Meadows at Sunridge Place – Seniors Advocate

Residence	The Meadows at Sunridge Place	Service Type	Assisted Living
Health authority	Vancouver Island Health	Regulation/Legislation	Community Care & Assisted Living Act
Street address	361 Bundock Avenue	Accreditation status	Accredited
City/postal code	Duncan	Accreditation expiry date	Not available
Phone number	(250) 748-0481 Ext: 1113	Contact for complaints	VP of Operations
Operator (Type)	Sunridge Seniors Community Partnership (For Profit)	Phone number of complaint contact	(250) 748-8048
Opened	2008	Personal spending account	No
Councils	Combined resident and family council	Visitor parking (cost)	Yes (no fee)
Meetings held	Regular Scheduled	Average Wait Time	From 1 to 133 days, with an average of 76 days
Current language(s) spoken by staff	English, Filipino, French, Hindi, Italian, Punjabi
Indigenous Territory	Cowichan Tribes

Source: Residence

Resident Fees for Personal Services
Cable monthly service included	Yes	Other extra fees	additional meals, additional housekeeping, parking
Telephone monthly service included	Yes
Internet monthly service included	Yes

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded)		0
Publicly funded units (short and long-term)		50
Total units		50

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services	Yes	Housekeeping services	No
Non-regulated services (care aides)	Yes	Plant/building maintenance	Yes
Food services provided by	Facility operator	Food prepared and cooked on site	Yes

Source: Residence

Services Provided
Support with activities of daily living	No	Assistance with managing medication	No
Therapeutic diet support	No	Safekeeping of money/personal property	No
Behaviour management support	No	Psychosocial (programming) support	No

Source: Residence

Funding	2020/21	2021/22
Food costs per resident per day (actual cost)	n/a	n/a

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints	1	Number substantiated complaints	0

Incidents, 2021/22	Total Number	Per 100 units			Total Number	Per 100 units
Incidents, 2021/22	Total Number	Residence	B.C.		Total Number	Residence	B.C.
Disease outbreak or occurrence	0	0.0	1.0	Medication error with adverse event	0	0.0	0.5
Abuse / neglect	0	0.0	0.1	Missing or wandering person	0	0.0	0.8
Fall with injury / Adverse event	25	50.0	24.4	Other injury	0	0.0	1.3
Food or other poisoning	0	0.0	0.0	Aggressive behaviour	0	0.0	1.3
Unexpected illness	14	28.0	31.2	Attempted suicide	0	0.0	0.2
Overdose	0	0	0.1	Other - clinical	0	0.0	0.4
Unexpected death	0	0.0	1.3	Other - service delivery	0	0.0	0.5
Fire/Flood/Gas Leak	0	0	0.1	Police Call	0	0	0.4

Inspections
Registration	0	Registration follow-up	0
Complaint	1	Complaint follow-Up	0
Education	0	Health and safety issue	0
Site inspection	2	Site visit	0
Possible unregistered	0	Total number of inspections	3

Source: Ministry of Health

Resident Profile (2021/22)	Residence	Health Authority
Average age of population	82	82
Percent female	64.9%	69.1%
Percent 85 years or older	45.6%	47.8%
Percent younger than 65 years	8.8%	9.2%
Average length of stay (days)	696	1,328

Source: Health Authority

Vaccination Coverage (2021/22)	Facility	B.C.
Percent of residents vaccinated for influenza	82.0%	83.3
Percent of health care workers vaccinated for influenza	n/a	n/a
Percent of residents vaccinated for COVID-19	94.6%	92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence

Link to web page
Go to The Meadows at Sunridge Place website