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October 2022

Residence The Meadows at Sunridge Place Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 361 Bundock Avenue Accreditation status Accredited
City/postal code Duncan Accreditation expiry date Not available
Phone number (250) 748-0481 Ext: 1113 Contact for complaints VP of Operations
Operator (Type) Sunridge Seniors Community Partnership (For Profit) Phone number of complaint contact (250) 748-8048
Opened 2008 Personal spending account No
Councils Combined resident and family council Visitor parking (cost) Yes (no fee)
Meetings held Regular Scheduled Average Wait Time From 1 to 133 days, with an average of 76 days
Current language(s) spoken by staff English, Filipino, French, Hindi, Italian, Punjabi
Indigenous Territory Cowichan Tribes

Source: Residence

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees additional meals, additional housekeeping, parking
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 0
Publicly funded units (short and long-term) 50
Total units 50

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Facility operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living No Assistance with managing medication No
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) n/a n/a

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints 1 Number substantiated complaints 0
Incidents, 2021/22 Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 1.0 Medication error with adverse event 0 0.0 0.5
Abuse / neglect 0 0.0 0.1 Missing or wandering person 0 0.0 0.8
Fall with injury / Adverse event 25 50.0 24.4 Other injury 0 0.0 1.3
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 1.3
Unexpected illness 14 28.0 31.2 Attempted suicide 0 0.0 0.2
Overdose 0 0 0.1 Other - clinical 0 0.0 0.4
Unexpected death 0 0.0 1.3 Other - service delivery 0 0.0 0.5
Fire/Flood/Gas Leak 0 0 0.1 Police Call 0 0 0.4
Inspections
Registration 0 Registration follow-up 0
Complaint 1 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 2 Site visit 0
Possible unregistered 0 Total number of inspections 3

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population 82 82
Percent female 64.9% 69.1%
Percent 85 years or older 45.6% 47.8%
Percent younger than 65 years 8.8% 9.2%
Average length of stay (days) 696 1,328

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 82.0% 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 94.6% 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence