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December 2023

Residence Evergreen Timbers Service Type Assisted Living
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 5464 - 203rd Street Accreditation status Not accredited
City/postal code Langley/V3A0A4 Accreditation expiry date Not applicable
Phone number 604-530-7171 Contact for complaints Executive Director
Operator (Type) Langley Lions Housing Society (Not For Profit) Phone number of complaint contact 604-530-7179
Opened 2007 Visitor parking (cost) No
Councils No council Wait Time From 31 to 162 days, with an average of 87 days
Meetings held n/a Co-located with an assisted living residence No
Current language(s) spoken by staff English, Filipino, French, Hindi, Korean, Punjabi, Romanian, Thai, Mandarin, Swahili, Spanish
Indigenous Territory Coast Salish peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees additional meals, additional snacks, additional housekeeping, guest suite/meals
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 58
Total units 58

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 421
Food costs per resident per day (actual cost) $10.30 $10.91
Monthly client rate for publicly subsidized unit (single) From $1,094 to 4,138 with an average of $1,213 From $1,094 to 4,465 with an average of $1,369

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 0 0.0 1.0
Falls 7 12.1 28.3 Injury 0 0.0 1.5
Unexpected Illness 0 0.0 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 3 5.2 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 81 81
Percent female 67.1% 68.3%
Percent 85 years or older 39.5% 47.4%
Percent younger than 65 years 9.2% 9.9%
Average length of stay (days) 1,143 1209
Percent of resident with depression symptoms 15.7% 19.8%
Percent of residents dependent in activities of daily living 31.4% 15.6%
Percent of residents dependent in instrumental activities of daily living 90.2% 76.8%
Percent of residents in a wheelchair 31.4% 16.6%
Percent of residents with dementia (mild to severe) 21.6% 23.4%
Percent of residents with moderate to severe cognitive impairment 13.7% 12.3%
Percent of residents with problem behaviours 9.8% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 39.2% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 4.0%
Percent of residents at ease interacting with others 96.08% 93.7%
Percent of residents saying or indicating that they feel lonely 21.6% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 39.2% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 3.9% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 25.5% 19.5%
Percent of residents taking nine or more medications 54.9% 55.9%
Percent of residents with falls in the last 90 days 27.5% 34.5%
Percent of residents with four or more emergency room visits 11.8% 11.0%
Percent of residents having a caregiver in distress 17.0% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 84.0% 83.7%
Percent of residents vaccinated for COVID-19 91.0% 85.6%

Source: 1. Ministry of Health; 2. Residence