Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

October 2022

Residence Honoria Conway at St. Vincent's Heather Service Type Assisted Living
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 4875 Heather Street Accreditation status Accredited
City/postal code Vancouver Accreditation expiry date Not available
Phone number (604) 876-7191 Contact for complaints Assisted Living Associate Manager
Operator (Type) Providence Health Care Society (Not For Profit) Phone number of complaint contact (604) 876-1911 Ext: 111
Opened 2008 Personal spending account No
Councils No council Visitor parking (cost) Yes (no fee)
Meetings held n/a Average Wait Time From 5 to 130 days, with an average of 47 days
Current language(s) spoken by staff English, Cantonese, Filipino, Mandarin
Indigenous Territory Musqueam, Squamish and Tsleil-Waututh Nations

Source: Residence

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Hydro Surcharged: $18 per month
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 0
Publicly funded units (short and long-term) 60
Total units 60

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside contractor Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) $8.70 $8.86

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints 0 Number substantiated complaints 0
Incidents, 2021/22 Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 1.0 Medication error with adverse event 0 0.0 0.5
Abuse / neglect 1 1.7 0.1 Missing or wandering person 2 3.3 0.8
Fall with injury / Adverse event 17 28.3 24.4 Other injury 0 0.0 1.3
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 1 1.7 1.3
Unexpected illness 38 63.3 31.2 Attempted suicide 1 1.7 0.2
Overdose 0 0 0.1 Other - clinical 3 5.0 0.4
Unexpected death 1 1.7 1.3 Other - service delivery 0 0.0 0.5
Fire/Flood/Gas Leak 0 0 0.1 Police Call 0 0 0.4
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Site visit 0
Possible unregistered 0 Total number of inspections 0

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population 81 83
Percent female 71.9% 66.0%
Percent 85 years or older 43.8% 54.1%
Percent younger than 65 years 9.9% 6.9%
Average length of stay (days) 1,043 1,322

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 92.0% 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 94.4% 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence