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November 2024

Residence Freedom Place Service type Assisted Living
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 10342 148th Street Accreditation status Not accredited
City/postal code Surrey/V3R 3X3 Accreditation expiry date Not applicable
Phone number (604) 634-3300 Contact for complaints Manager
Operator (type) Strive Living Society (Not For Profit) Phone number of complaint contact (604) 634-3300
Opened 2008 Visitor parking (cost) Yes (no fee)
Councils Resident council only Wait time Suppressed
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English, Cantonese, Filipino, Japanese, Punjabi, Serbian, Tagalog, Vietnamese
Indigenous territory Coast Salish peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees additional housekeeping, personal maintenance, personal laundry
Telephone monthly service included Yes
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 0
Publicly subsidized units 20
Total units 20

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support Yes Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 861 782
Food costs per resident per day (actual cost) $9.42 $9.68
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 4,465 with an average of $792 From $1,164 to 4,640 with an average of $739

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 1 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.2 Missing 0 0.0 0.7
Falls 1 5.0 27.7 Injury 0 0.0 0.5
Unexpected Illness 6 30.0 44.8 Aggression 3 15.0 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 0 0.0 1.2 Police Incident/Call 2 10.0 0.5
Food or other poisoning 0 0.0 0.0 Other 0 0.0 4.9
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 48 82
Percent female 23.8% 67.9%
Percent 85 years or older 0.0% 47.3%
Percent younger than 65 years 85.7% 9.4%
Average length of stay (days) suppressed 1222
Percent of residents with depression symptoms 5.0% 20.1%
Percent of residents dependent in activities of daily living 55.0% 17.3%
Percent of residents dependent in instrumental activities of daily living 100.0% 76.6%
Percent of residents in a wheelchair 80.0% 17.3%
Percent of residents with dementia (mild to severe) 5.0% 23.4%
Percent of residents with moderate to severe cognitive impairment 10.0% 12.0%
Percent of residents with problem behaviours 0.0% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 31.6% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 5.0% 4.2%
Percent of residents at ease interacting with others 90.0% 93.6%
Percent of residents saying or indicating that they feel lonely 20.0% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 65.0% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 10.0% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 10.0% 20.3%
Percent of residents taking nine or more medications 45.0% 56.5%
Percent of residents with falls in the last 90 days 25.0% 34.4%
Percent of residents with four or more emergency room visits 4.8% 13.0%
Percent of residents having a caregiver in distress 10.5% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 60.0% 83.5%
Percent of residents vaccinated for COVID-19 61.9% 76.9%

Source: 1. Ministry of Health; 2. Residence