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December 2023

Residence Mountain View Assisted Living Service Type Assisted Living
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 750 - 8th Avenue South Accreditation status Not accredited
City/postal code Golden/V0A 1H0 Accreditation expiry date Not available
Phone number (250) 344-8405 Contact for complaints Site Manager
Operator (Type) Golden Community Resources Society (Not For Profit) Phone number of complaint contact 250-344-7924
Opened 2007 Visitor parking (cost) Yes (no fee)
Councils Resident council only Wait Time Suppressed
Meetings held Regular Scheduled Co-located with a long-term care facility No
Current language(s) spoken by staff English, Filipino
Indigenous Territory Ktunaxa Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees special laundry services, additional meals
Telephone monthly service included Yes
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 8
Total units 8

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 632
Food costs per resident per day (actual cost) $9.53 $11.07
Monthly client rate for publicly subsidized unit (single) From $1,094 to 4,673 with an average of $1,728 From $1,094 to 4,765 with an average of $1,891

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 2 25.0 0.3 Missing/Wandering 0 0.0 1.0
Falls 1 12.5 28.3 Injury 0 0.0 1.5
Unexpected Illness 0 0.0 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 81 81
Percent female 83.3% 68.3%
Percent 85 years or older 41.7% 47.4%
Percent younger than 65 years 8.3% 9.9%
Average length of stay (days) 586 1209
Percent of resident with depression symptoms 54.5% 19.8%
Percent of residents dependent in activities of daily living 27.3% 15.6%
Percent of residents dependent in instrumental activities of daily living 81.8% 76.8%
Percent of residents in a wheelchair 0.0% 16.6%
Percent of residents with dementia (mild to severe) 18.2% 23.4%
Percent of residents with moderate to severe cognitive impairment 18.2% 12.3%
Percent of residents with problem behaviours 9.1% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 54.5% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 9.1% 4.0%
Percent of residents at ease interacting with others 72.73% 93.7%
Percent of residents saying or indicating that they feel lonely 63.6% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 63.6% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 9.1% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 9.1% 19.5%
Percent of residents taking nine or more medications 54.5% 55.9%
Percent of residents with falls in the last 90 days 54.5% 34.5%
Percent of residents with four or more emergency room visits 17.6% 11.0%
Percent of residents having a caregiver in distress 9.1% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza suppressed 83.7%
Percent of residents vaccinated for COVID-19 50.0% 85.6%

Source: 1. Ministry of Health; 2. Residence