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January 2026

Residence Gateway Lodge - Northern Health Authority Service type Assisted Living
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1462 - 20th Avenue 1 & 2 floors only Accreditation status Not accredited
City/postal code Prince George/V2L 0B3 Accreditation expiry date Not applicable
Phone number (250) 612-5500 Contact for complaints Manager, Long Term Care Programs
Operator (type) Northern Health Authority (Health Authority) Phone number of complaint contact 250.612.5531
Opened 2009 Visitor parking (cost) Yes (no fee)
Councils Tenant council Wait time Suppressed
Co-located with a publicly subsidized long-term care home Yes (Gateway Lodge Long Term Care)
Current language(s) spoken by staff English, Filipino
Indigenous territory Lheidli Tʼenneh First Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees special laundry services
Telephone monthly service included Yes
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2025)
Private units (not publicly subsidized) 0
Publicly subsidized units 53
Total units 53

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2023/24 2024/25
Publicly subsidized personal care hours (per unit) n/a n/a
Food costs per resident per day (actual cost) $16.48 $16.06
Monthly client rate for a publicly subsidized unit (single) From $1,164 to 3,564 with an average of $1,472 From $1,219 to 3,564 with an average of $1,728

Source: Health Authority

Assisted Living Registry, 2024/25
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.6
Abuse / neglect 1 1.9 0.2 Missing 1 1.9 0.5
Falls 13 24.5 30.8 Injury 1 1.9 0.5
Unexpected Illness 9 17.0 48.6 Aggression 2 3.8 1.6
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.2
Death 0 0.0 1.3 Police Incident/Call 0 0.0 0.7
Food or other poisoning 0 0.0 0.0 Other 1 1.9 1.6
Inspections
Application 0 Follow-up 0
Complaint 1 Non-Site visit assessment 0
Compliance monitoring 1 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2024/25) Residence B.C.
Average age of population 80 82
Percent female 68.1% 66.4%
Percent 85 years or older 40.6% 46.5%
Percent younger than 65 years 10.1% 9.6%
Average length of stay (days) 1,458 1,205
Percent of residents with depression symptoms 28.0% 20.4%
Percent of residents dependent in activities of daily living 21.0% 18.2%
Percent of residents dependent in instrumental activities of daily living 98.0% 77.3%
Percent of residents in a wheelchair 24.0% 17.4%
Percent of residents with dementia (mild to severe) 27.0% 23.5%
Percent of residents with moderate to severe cognitive impairment 20.0% 13.5%
Percent of residents with problem behaviours 14.0% 8.5%
Percent of clients with MAPLe score (MAPLe 4+) 58.0% 47.8%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 3.9%
Percent of residents at ease interacting with others 88.0% 95.6%
Percent of residents saying or indicating that they feel lonely 39.0% 24.4%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2024/25) Residence B.C.
Percent of residents receiving depression medication 45.0% 41.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 6.0% 5.2%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 17.0% 19.4%
Percent of residents taking nine or more medications 53.0% 56.6%
Percent of residents with falls in the last 90 days 36.0% 34.5%
Percent of residents with four or more emergency room visits 18.8% 14.0%
Percent of residents having a caregiver in distress 24.7% 16.8%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2024/25) Facility B.C.
Percent of residents vaccinated for influenza 59.1% 68.7%
Percent of residents vaccinated for COVID-19 73.7% 69.4%

Source: 1. Ministry of Health; 2. Residence