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December 2023

Residence Gateway Lodge - Northern Health Authority Service Type Assisted Living
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1462 - 20th Avenue Accreditation status Accredited
City/postal code Prince George/V2L 0B3 Accreditation expiry date Not available
Phone number 250.612.5505 Contact for complaints Manager, Long Term Care Programs
Operator (Type) Northern Health Authority (Health Authority) Phone number of complaint contact 250.612.5531
Opened 2009 Visitor parking (cost) Yes (no fee)
Councils Tenant council Wait Time From 47 to 1135 days, with an average of 364 days
Meetings held As needed Co-located with a long-term care facility Yes
Current language(s) spoken by staff English, Filipino
Indigenous Territory Lheidli Tʼenneh First Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees special laundry services
Telephone monthly service included Yes
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 53
Total units 53

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a n/a
Food costs per resident per day (actual cost) $11.25 $12.73
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,548 with an average of $1,405 From $1,094 to 3,622 with an average of $1,499

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 1 1.9 1.0
Falls 6 11.3 28.3 Injury 0 0.0 1.5
Unexpected Illness 5 9.4 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 1 1.9 0.2
Unexpected death 1 1.9 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 81 81
Percent female 67.2% 68.3%
Percent 85 years or older 43.3% 47.4%
Percent younger than 65 years 9.0% 9.9%
Average length of stay (days) 943 1209
Percent of resident with depression symptoms 29.0% 19.8%
Percent of residents dependent in activities of daily living 21.5% 15.6%
Percent of residents dependent in instrumental activities of daily living 97.2% 76.8%
Percent of residents in a wheelchair 19.6% 16.6%
Percent of residents with dementia (mild to severe) 33.6% 23.4%
Percent of residents with moderate to severe cognitive impairment 29.9% 12.3%
Percent of residents with problem behaviours 19.6% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 69.2% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 4.0%
Percent of residents at ease interacting with others 90.65% 93.7%
Percent of residents saying or indicating that they feel lonely 39.3% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 41.1% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 6.5% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 18.7% 19.5%
Percent of residents taking nine or more medications 45.8% 55.9%
Percent of residents with falls in the last 90 days 43.9% 34.5%
Percent of residents with four or more emergency room visits 19.4% 11.0%
Percent of residents having a caregiver in distress 28.2% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza n/a 83.7%
Percent of residents vaccinated for COVID-19 87.0% 85.6%

Source: 1. Ministry of Health; 2. Residence