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November 2024

Facility Christenson Village Service type Long-Term Care
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 585 Shaw Road Accreditation status Unknown
City/postal code Gibsons/V0N1V8 Accreditation expiry date not available
Phone number (604) 886-8747 Contact for complaints Site Manager
Operator (type) Good Samaritan Canada (Not For Profit) Phone number of complaint contact (604) 840-2100
Opened 2006 Personal spending account Yes
Councils Separate Resident and Family Council Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence Yes (Christenson Village)
Wait time* suppressed
Current language(s) spoken by staff English, Tagalog, French, Spanish
Indigenous territory Coast Salish peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 0 Single occupancy 80
Publicly funded beds (short and long-term) 80 Double occupancy 0
Total beds 80 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) 3.37 3.37
Nursing care hours (hours per resident per day) 3.07 3.07
Registered Nurse (hours per resident per day) 0.12 n/a
Licensed Practical Nurse (hours per resident per day) 0.63 n/a
Care Aide (hours per resident per day) 2.32 n/a
Allied health hours (hours per resident per day) 0.29 0.29
Food costs per resident per day (actual cost) $12.59 $10.19
Facility per diem rate $249.06 $249.71
Monthly client rate for a publicly subsidized bed (single) From $1,338 to $3,847 with an average of $2,113 From $1,417 to $3,974 with an average of $1,979

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.5 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.9 Missing or wandering person 0 0.0 1.1
Fall with injury/adverse event 5 6.3 8.2 Other injury 2 2.5 2.3
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 2 2.5 3.5
Unexpected Illness 36 45.0 20.9 Attempted suicide 0 0.0 0.1
Expected death 21 26.3 23.6 Other - clinical 1 1.3 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 3 3.8 0.9
Inspections
Risk rating Medium Risk score 14
Number of inspections 1 Number of licensing infractions found 3
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 1
Policies & procedures 0 Records & reporting 0
Care & supervision 2 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 84 83
Percent female 71.1% 63.2%
Percent 85 years or older 53.2% 52.5%
Percent younger than 65 years 6.9% 5.3%
Average length of stay (days) 873 829
Percent of residents diagnosed with depression 22.9% 22.2%
Percent of residents dependent in activities of daily living 31.8% 31.7%
Percent of residents in a wheelchair 42.7% 54.1%
Percent of residents with dementia (mild to severe) 71.7% 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) 23.6% 27.0%
Percent of residents with physically abusive behaviour 1.6% 8.3%
Average index of social engagement 3.5 2.8
Percent of residents with low social engagement 30.3% 46.2%
Case mix index 0.53 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy 4.8% 11.0%
Percent of residents receiving recreation therapy 0.6% 31.7%
Percent of residents receiving occupational therapy 0.0% 5.2%
Percent of residents receiving depression medication 59.9% 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 47.9% 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 48.8% 35.3%
Percent of residents taking nine or more medications 41.4% 46.2%
Percent of residents with daily physical restraints 3.8% 6.0%
Percent of residents with falls in the last 30 days 11.8% 12.3%
Percent of residents with a worsened pressure ulcer 2.2% 2.1%
Percent of residents with four or more emergency room visits 4.7% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 85.0% 84.3%
Percent of health care workers vaccinated for influenza 8.3% 35.5%
Percent of residents vaccinated for COVID-19 78.2% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility