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January 2026

Facility Mt. Cartier Court Service type Long-Term Care
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1200 Newlands Rd Accreditation status Accredited
City/postal code Revelstoke/V0E2S1 Accreditation expiry date March 2027
Phone number (250) 814-2232 Contact for complaints Manager
Operator (type) Interior Health (Health Authority) Phone number of complaint contact (250) 814-2224
Opened 2006 Personal spending account Yes
Councils Combined Resident & Family Council Visitor parking (cost) Yes (no fee)
Wait time (community non-urgent admissions) From 2 to 88 days, with an average of 16 days Wait time (all admissions) From 2 to 88 days, with an average of 14 days
Co-located with a publicly subsidized assisted living residence No
Current language(s) spoken by staff English, Japanese, German, Greek, French, Thai
Indigenous territory Secwepemc peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labeling, ID bracelet, hairdresser, massage therapist, dental examination, footcare
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2025) Room Configuration (excluding short-stay beds) (as of March 31, 2025)
Private beds (not publicly funded) 0 Single occupancy 40
Publicly funded beds (short and long-term) 44 Double occupancy 1
Total beds 44 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2023/24 2024/25
Total direct care hours (hours per resident per day) 3.49 3.49
Nursing care hours (hours per resident per day) 3.07 3.07
Registered Nurse (hours per resident per day) 0.11 0.11
Licensed Practical Nurse (hours per resident per day) 0.67 0.67
Care Aide (hours per resident per day) 2.29 2.29
Allied health hours (hours per resident per day) 0.41 0.41
Food costs per resident per day (actual cost) $10.23 $11.10
Facility per diem rate n/a n/a
Monthly client rate for a publicly subsidized bed (single) From $1,417 to $3,974 with an average of $2,056 From $1,466 to $4,073 with an average of $2,248

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2024/25
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 2.3 0.8 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 1 2.3 1.0 Missing or wandering person 3 6.8 1.1
Fall with injury/adverse event 6 13.6 8.8 Other injury 0 0.0 2.2
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 3 6.8 3.4
Unexpected Illness 9 20.5 25.3 Attempted suicide 0 0.0 0.1
Expected death 25 56.8 26.0 Other - clinical 1 2.3 0.7
Unexpected death 0 0.0 0.8 Other - service delivery 1 2.3 1.1
Inspections
Risk rating Medium Risk score 15
Number of inspections 3 Number of licensing infractions found 13
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 2 Medication 0
Staffing 3 Program 0
Policies & procedures 3 Records & reporting 2
Care & supervision 2 Resident Bill of Rights 0
Hygiene & communicable disease control 1 Other n/a

Source: Health Authority

Resident Profile (2024/25) Facility B.C.
Average age of population 82 83
Percent female 62.8% 63.2%
Percent 85 years or older 43.4% 51.4%
Percent younger than 65 years 4.9% 5.2%
Average length of stay (days) 685 855
Percent of residents diagnosed with depression 14.2% 21.4%
Percent of residents dependent in activities of daily living 23.6% 31.9%
Percent of residents in a wheelchair 84.3% 57.8%
Percent of residents with dementia (mild to severe) 72.4% 62.4%
Percent of residents with severe cognitive impairment (includes severe dementia) 29.9% 27.1%
Percent of residents with physically abusive behaviour 9.4% 8.3%
Average index of social engagement* 2.8
Percent of residents with low social engagement* 46.5%
Case mix index* 0.58

Source: Canadian Institute for Health Information
Note: Long-term care facilities are transitioning from submitting assessment records via the interRAI-CCRS system to the newer interRAI-IRRS system. Most still use interRAI-CCRS, so B.C. values are based on interRAI-CCRS. Some Interior Health sites have already switched to interRAI-IRRS, resulting in no CCRS assessments for those locations—those cells are left blank in the data file.

Care Services & Quality Indicators (2024/25) Facility B.C.
Percent of residents receiving physical therapy 14.2% 11.4%
Percent of residents receiving recreation therapy 22.0% 30.6%
Percent of residents receiving occupational therapy 12.6% 5.5%
Percent of residents receiving depression medication 61.4% 52.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 28.0% 27.8%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 32.3% 36.2%
Percent of residents taking nine or more medications 45.7% 47.4%
Percent of residents with daily physical restraints 31.4% 6.2%
Percent of residents with falls in the last 30 days 16.7% 12.7%
Percent of residents with a worsened pressure ulcer 0.0% 2.3%
Percent of residents with four or more emergency room visits 1.5% 1.5%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2024/25) Facility B.C.
Percent of residents vaccinated for influenza 86.5% 82.3%
Percent of health care workers vaccinated for influenza suppressed 34.2%
Percent of residents vaccinated for COVID-19 63.6% 69.4%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility