Gorge Road Hospital Quick Facts
| Facility | Gorge Road Hospital | Service type | Long-Term Care |
|---|---|---|---|
| Health authority | Vancouver Island Health | Regulation/Legislation | Hospital Act |
| Street address | 63 Gorge Road East | Accreditation status | Accredited |
| City/postal code | Victoria/V9A1L2 | Accreditation expiry date | May 2026 |
| Phone number | Arbutus View: (250) 519-3510 / Water View: (250) 519-3514 | Contact for complaints | Manager |
| Operator (type) | Vancouver Island Health (Health Authority) | Phone number of complaint contact | (250) 519-3501 |
| Opened | 1953 | Personal spending account | No |
| Councils | Combined Resident & Family Council | Visitor parking (cost) | Yes (no fee) |
| Wait time (community non-urgent admissions) | From 225 to 676 days, with an average of 398 days | Wait time (all admissions) | From 34 to 699 days, with an average of 311 days |
| Co-located with a publicly subsidized assisted living residence | No | ||
| Current language(s) spoken by staff | Filipino, French, English, Mandarin | ||
| Indigenous territory | Lekwungen peoples and the Songhees and Esquimalt Nations | ||
Source: 1. Facility; 2. Health Authority; 3.Ministry of Health
| Resident Fees for Personal Services | |||
|---|---|---|---|
| Cable monthly service included | No | Other extra fees | n/a |
| Telephone monthly service included | No | ||
| Internet monthly service included | No | ||
Source: Facility
| Beds (as of March 31, 2025) | Room Configuration (excluding short-stay beds) (as of March 31, 2025) | ||
|---|---|---|---|
| Private beds (not publicly funded) | 0 | Single occupancy | 6 |
| Publicly funded beds (short and long-term) | 111 | Double occupancy | 6 |
| Total beds | 111 | Other occupancy | 25 |
Source: 1. Ministry of Health; 2. Facility
| Contracted Services | |||
|---|---|---|---|
| Professional nursing services | Yes | Housekeeping services | Yes |
| Non-regulated services (care aides) | Yes | Plant/building maintenance | Yes |
| Food services provided by | Operator | Food prepared and cooked on site | Yes |
Source: Facility
| Funding | 2023/24 | 2024/25 |
|---|---|---|
| Total direct care hours (hours per resident per day) | 3.42 | 3.43 |
| Nursing care hours (hours per resident per day) | 3.08 | 3.08 |
| Registered Nurse (hours per resident per day) | 0.35 | 0.35 |
| Licensed Practical Nurse (hours per resident per day) | 0.48 | 0.48 |
| Care Aide (hours per resident per day) | 2.25 | 2.25 |
| Allied health hours (hours per resident per day) | 0.34 | 0.35 |
| Food costs per resident per day (actual cost) | $14.65 | $14.54 |
| Facility per diem rate | n/a | n/a |
| Monthly client rate for a publicly subsidized bed (single) | From $1,417 to $3,974 with an average of $2,183 | From $1,466 to $4,073 with an average of $2,407 |
Source: 1. Ministry of Health; 2. Health Authority
| Licensing, 2024/25 | |||
|---|---|---|---|
| Complaints | |||
| Number of licensing complaints | 1 | Number of substantiated licensing complaints | n/a |
| Incidents | |||
| Serious adverse events | 2 | ||
| Inspections | |||
|---|---|---|---|
| Risk rating | n/a | Risk score | n/a |
| Number of inspections | 1 | Number of licensing infractions found | 2 |
| Licensing Infractions | |||
|---|---|---|---|
| Licensing | 0 | Nutrition & food services | 0 |
| Physical facility, equipment & furnishings | 1 | Medication | 0 |
| Staffing | 0 | Program | 0 |
| Policies & procedures | 0 | Records & reporting | 1 |
| Care & supervision | 0 | Resident Bill of Rights | 0 |
| Hygiene & communicable disease control | 0 | Other | 0 |
Source: Health Authority
| Resident Profile (2024/25) | Facility | B.C. |
|---|---|---|
| Average age of population | 84 | 83 |
| Percent female | 62.9% | 63.2% |
| Percent 85 years or older | 54.8% | 51.4% |
| Percent younger than 65 years | 2.7% | 5.2% |
| Average length of stay (days) | 635 | 855 |
| Percent of residents diagnosed with depression | 15.5% | 21.4% |
| Percent of residents dependent in activities of daily living | 28.0% | 31.9% |
| Percent of residents in a wheelchair | 49.5% | 57.8% |
| Percent of residents with dementia (mild to severe) | 66.3% | 62.4% |
| Percent of residents with severe cognitive impairment (includes severe dementia) | 23.3% | 27.1% |
| Percent of residents with physically abusive behaviour | 2.8% | 8.3% |
| Average index of social engagement* | 3.2 | 2.8 |
| Percent of residents with low social engagement* | 37.8% | 46.5% |
| Case mix index* | 0.54 | 0.58 |
Source: Canadian Institute for Health Information
Note: Long-term care facilities are transitioning from submitting assessment records via the interRAI-CCRS system to the newer interRAI-IRRS system. Most still use interRAI-CCRS, so B.C. values are based on interRAI-CCRS. Some Interior Health sites have already switched to interRAI-IRRS, resulting in no CCRS assessments for those locations—those cells are left blank in the data file.
| Care Services & Quality Indicators (2024/25) | Facility | B.C. |
|---|---|---|
| Percent of residents receiving physical therapy | 0.3% | 11.4% |
| Percent of residents receiving recreation therapy | 29.8% | 30.6% |
| Percent of residents receiving occupational therapy | 25.0% | 5.5% |
| Percent of residents receiving depression medication | 56.3% | 52.8% |
| Percent of residents taking antipsychotic drugs without a diagnosis of psychosis | 27.4% | 27.8% |
| Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis | 34.5% | 36.2% |
| Percent of residents taking nine or more medications | 40.0% | 47.4% |
| Percent of residents with daily physical restraints | 4.5% | 6.2% |
| Percent of residents with falls in the last 30 days | 11.4% | 12.7% |
| Percent of residents with a worsened pressure ulcer | 3.3% | 2.3% |
| Percent of residents with four or more emergency room visits | 0.7% | 1.5% |
Source: 1. Canadian Institute for Health Information; 2. Health Authority
| Vaccination Coverage (2024/25) | Facility | B.C. |
|---|---|---|
| Percent of residents vaccinated for influenza | n/a | 82.3% |
| Percent of health care workers vaccinated for influenza | 52.1% | 34.2% |
| Percent of residents vaccinated for COVID-19 | 83.0% | 69.4% |
Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility