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November 2024

Facility Rainbow Lodge Service type Long-Term Care
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1000 Liard Drive Accreditation status Not accredited
City/postal code Prince George/V2M3Z3 Accreditation expiry date Not applicable
Phone number (250) 645-4250 Contact for complaints Patient quality office
Operator (type) Northern Health (Health Authority) Phone number of complaint contact 877-677-7715
Opened 2012 Personal spending account Yes
Councils None Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence No
Wait time* From 100 to 494 days, with an average of 276 days
Current language(s) spoken by staff English, Ukrainian, French, Punjabi
Indigenous territory Lheidli Tʼenneh First Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees Drugs not covered elsewhere
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 0 Single occupancy 19
Publicly funded beds (short and long-term) 19 Double occupancy 0
Total beds 19 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) 3.65 3.38
Nursing care hours (hours per resident per day) 3.26 3.14
Registered Nurse (hours per resident per day) 0.27 0.26
Licensed Practical Nurse (hours per resident per day) 1.26 1.21
Care Aide (hours per resident per day) 1.73 1.67
Allied health hours (hours per resident per day) 0.38 0.23
Food costs per resident per day (actual cost) $11.81 $14.83
Facility per diem rate n/a n/a
Monthly client rate for a publicly subsidized bed (single) From $1,338 to $3,847 with an average of $1,946 From $1,417 to $3,974 with an average of $2,129

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.5 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 0.9 Missing or wandering person 0 0.0 1.1
Fall with injury/adverse event 2 10.5 8.2 Other injury 1 5.3 2.3
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 0 0.0 3.5
Unexpected Illness 1 5.3 20.9 Attempted suicide 0 0.0 0.1
Expected death 7 36.8 23.6 Other - clinical 1 5.3 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 1 5.3 0.9
Inspections
Risk rating Low Risk score 3
Number of inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 83 83
Percent female 73.5% 63.2%
Percent 85 years or older 50.6% 52.5%
Percent younger than 65 years 3.6% 5.3%
Average length of stay (days) 1,216 829
Percent of residents diagnosed with depression 20.0% 22.2%
Percent of residents dependent in activities of daily living 17.3% 31.7%
Percent of residents in a wheelchair 48.0% 54.1%
Percent of residents with dementia (mild to severe) 64.0% 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) 22.7% 27.0%
Percent of residents with physically abusive behaviour 4.0% 8.3%
Average index of social engagement 3.6 2.8
Percent of residents with low social engagement 28.0% 46.2%
Case mix index 0.55 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy 0.0% 11.0%
Percent of residents receiving recreation therapy 80.0% 31.7%
Percent of residents receiving occupational therapy 0.0% 5.2%
Percent of residents receiving depression medication 65.3% 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 32.3% 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 55.4% 35.3%
Percent of residents taking nine or more medications 53.3% 46.2%
Percent of residents with daily physical restraints 10.8% 6.0%
Percent of residents with falls in the last 30 days 15.4% 12.3%
Percent of residents with a worsened pressure ulcer 1.6% 2.1%
Percent of residents with four or more emergency room visits 3.7% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 78.9% 84.3%
Percent of health care workers vaccinated for influenza 38.0% 35.5%
Percent of residents vaccinated for COVID-19 68.2% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility