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December 2023

Residence Kiwanis House Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1233 Kiwanis Cres Accreditation status Not accredited
City/postal code Nanaimo/V9S 5Y Accreditation expiry date Not applicable
Phone number (250) 740-2899 Contact for complaints Executive Director
Operator (Type) Nanaimo District Senior Citizens' Housing Development Society (Not For Profit) Phone number of complaint contact (250) 753-6471
Opened 2004 Visitor parking (cost) Yes (no fee)
Councils Resident council only Wait Time From 2 to 588 days, with an average of 173 days
Meetings held Regular Scheduled Co-located with a long-term care facility Yes
Current language(s) spoken by staff English
Indigenous Territory Coast Salish peoples and Snuneymuxw First Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees special laundry services, additional meals, additional housekeeping, specialized exercise programs
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 45
Total units 45

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 962
Food costs per resident per day (actual cost) $7.40 n/a
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,399 From $1,094 to 3,250 with an average of $1,465

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 1 2.2 1.0
Falls 61 135.6 28.3 Injury 1 2.2 1.5
Unexpected Illness 72 160.0 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 2 4.4 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 81 81
Percent female 69.6% 68.3%
Percent 85 years or older 45.7% 47.4%
Percent younger than 65 years 6.5% 9.9%
Average length of stay (days) 1,253 1209
Percent of resident with depression symptoms 21.4% 19.8%
Percent of residents dependent in activities of daily living 6.0% 15.6%
Percent of residents dependent in instrumental activities of daily living 52.4% 76.8%
Percent of residents in a wheelchair 13.1% 16.6%
Percent of residents with dementia (mild to severe) 20.2% 23.4%
Percent of residents with moderate to severe cognitive impairment 2.4% 12.3%
Percent of residents with problem behaviours 1.2% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 38.1% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 1.2% 4.0%
Percent of residents at ease interacting with others 98.81% 93.7%
Percent of residents saying or indicating that they feel lonely 14.3% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 44.0% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 9.5% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 23.8% 19.5%
Percent of residents taking nine or more medications 72.6% 55.9%
Percent of residents with falls in the last 90 days 34.5% 34.5%
Percent of residents with four or more emergency room visits 14.1% 11.0%
Percent of residents having a caregiver in distress 6.3% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 74.0% 83.7%
Percent of residents vaccinated for COVID-19 74.0% 85.6%

Source: 1. Ministry of Health; 2. Residence