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October 2022

Facility Ridgeview Lodge Service Type Long-Term Care
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 920 Desmond Street Accreditation status Accredited
City/postal code Kamloops Accreditation expiry date June 2022
Phone number (250) 376-3131 Contact for complaints Executive Director
Operator (Type) Sienna Senior Living (For Profit) Phone number of complaint contact (250) 376-3131
Opened 2008 Personal spending account n/a
Councils n/a Visitor parking (cost) No
Meetings held n/a Average Wait Time From 6 to 674 days, with an average of 108 days
Current language(s) spoken by staff n/a
Indigenous Territory Secwepemc peoples, and the Tk'emlups Indian Band

Source: Facility

Resident Fees for Personal Services
Cable monthly service included n/a Other extra fees n/a
Telephone monthly service included n/a
Internet monthly service included n/a

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 23 Single Occupancy 117
Publicly funded beds (short and long-term) 106 Double Occupancy 6
Total beds 129 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) 0.34 0.34
Licensed Practical Nurse (hours per resident per day) 0.65 0.65
Care Aide (hours per resident per day) 2.01 2.01
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) 2 $7.49 $8.34
Facility per diem rate2 $223.19 $223.19

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 3 2.3 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 1 0.8 1.3 Missing or wandering person 2 1.6 1.0
Fall with injury / Adverse event 24 18.6 9.2 Other injury 5 3.9 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 3 2.3 4.6
Unexpected illness 28 21.7 20.3 Attempted suicide 0 0.0 0.1
Expected death 39 30.2 26.8 Other - clinical 2 1.6 0.8
Unexpected death 1 0.8 0.8 Other - service delivery 7 5.4 1.4
Inspections
Risk Rating Low Risk Score 11
Number of Inspections 3 Number of licensing infractions found 6
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 2 Medication 0
Staffing 0 Program 0
Policies & procedures 1 Records & reporting 1
Care & supervision 2 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 83 83
Percent female 64.7% 63.2%
Percent 85 years or older 52.6% 53.4%
Percent younger than 65 years 4.9% 5.8%
Average length of stay (days) 1,202 855
Percent of residents diagnosed with depression 25.7% 23.3%
Percent of residents dependent in activities of daily living 26.3% 32.0%
Percent of residents in a wheelchair 55.6% 52.8%
Percent of residents with dementia (mild to severe) 71.6% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 24.2% 27.9%
Percent of residents with physically abusive behaviour 7.8% 8.8%
Average index of social engagement 2.2 2.7
Percent of residents with low social engagement 61.3% 49.3%
Case mix index 0.62 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 0.4% 10.9%
Percent of residents receiving recreation therapy 2.7% 30.1%
Percent of residents receiving occupational therapy 2.3% 5.7%
Percent of residents receiving depression medication 55.4% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 23.7% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 36.8% 34.0%
Percent of residents with daily physical restraints 5.0% 6.4%
Percent of residents with falls in the last 30 days 14.0% 12.9%
Percent of residents with a worsened pressure ulcer 2.3% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 97.6% 90.2%
Percent of health care workers vaccinated for influenza n/a 53.7%
Percent of residents vaccinated for COVID-19 95.9% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility