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January 2026

Facility Selkirk Seniors Village Service type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 385 Waterfront Crescent Accreditation status Accredited
City/postal code Victoria/V8T5K7 Accreditation expiry date November 30, 2025
Phone number (250) 940-1028 Contact for complaints General Manager/Director of Care
Operator (type) Retirement Concepts(West Coast Seniors Housing Management) (For Profit) Phone number of complaint contact (250) 940-1028
Opened 2008 Personal spending account Yes
Councils Combined Resident & Family Council Visitor parking (cost) Yes (fee charged)
Wait time (community non-urgent admissions) From 22 to 733 days, with an average of 545 days Wait time (all admissions) From 4 to 733 days, with an average of 320 days
Co-located with a publicly subsidized assisted living residence Yes (Selkirk Seniors Village)
Current language(s) spoken by staff English
Indigenous territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2025) Room Configuration (excluding short-stay beds) (as of March 31, 2025)
Private beds (not publicly funded) 24 Single occupancy 203
Publicly funded beds (short and long-term) 193 Double occupancy 7
Total beds 217 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2023/24 2024/25
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) 0.18 0.18
Licensed Practical Nurse (hours per resident per day) 0.55 0.55
Care Aide (hours per resident per day) 2.27 2.27
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) $6.84 $7.68
Facility per diem rate $274.93 $283.59
Monthly client rate for a publicly subsidized bed (single) From $1,417 to $3,974 with an average of $2,193 From $1,466 to $4,073 with an average of $2,299

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2024/25
Complaints
Number of licensing complaints 18 Number of substantiated licensing complaints 7
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 0.5 0.8 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 14 6.5 1.0 Missing or wandering person 5 2.3 1.1
Fall with injury/adverse event 23 10.6 8.8 Other injury 1 0.5 2.2
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 23 10.6 3.4
Unexpected Illness 51 23.5 25.3 Attempted suicide 0 0.0 0.1
Expected death 43 19.8 26.0 Other - clinical 9 4.1 0.7
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 1.1
Inspections
Risk rating Medium Risk score 16
Number of inspections 2 Number of licensing infractions found 7
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 3 Medication 1
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 2
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other n/a

Source: Health Authority

Resident Profile (2024/25) Facility B.C.
Average age of population 85 83
Percent female 65.0% 63.2%
Percent 85 years or older 57.2% 51.4%
Percent younger than 65 years 4.4% 5.2%
Average length of stay (days) 800 855
Percent of residents diagnosed with depression 14.4% 21.4%
Percent of residents dependent in activities of daily living 19.6% 31.9%
Percent of residents in a wheelchair 52.4% 57.8%
Percent of residents with dementia (mild to severe) 44.7% 62.4%
Percent of residents with severe cognitive impairment (includes severe dementia) 17.6% 27.1%
Percent of residents with physically abusive behaviour 15.9% 8.3%
Average index of social engagement* 2.7 2.8
Percent of residents with low social engagement* 47.0% 46.5%
Case mix index* 0.58 0.58

Source: Canadian Institute for Health Information
Note: Long-term care facilities are transitioning from submitting assessment records via the interRAI-CCRS system to the newer interRAI-IRRS system. Most still use interRAI-CCRS, so B.C. values are based on interRAI-CCRS. Some Interior Health sites have already switched to interRAI-IRRS, resulting in no CCRS assessments for those locations—those cells are left blank in the data file.

Care Services & Quality Indicators (2024/25) Facility B.C.
Percent of residents receiving physical therapy 12.8% 11.4%
Percent of residents receiving recreation therapy 1.3% 30.6%
Percent of residents receiving occupational therapy 6.4% 5.5%
Percent of residents receiving depression medication 54.0% 52.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 34.9% 27.8%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 42.7% 36.2%
Percent of residents taking nine or more medications 42.8% 47.4%
Percent of residents with daily physical restraints 5.2% 6.2%
Percent of residents with falls in the last 30 days 12.0% 12.7%
Percent of residents with a worsened pressure ulcer 1.9% 2.3%
Percent of residents with four or more emergency room visits 0.4% 1.5%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2024/25) Facility B.C.
Percent of residents vaccinated for influenza 72.8% 82.3%
Percent of health care workers vaccinated for influenza 6.0% 34.2%
Percent of residents vaccinated for COVID-19 73.6% 69.4%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility