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October 2022

Facility Selkirk Seniors Village Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 385 Waterfront Crescent Accreditation status Accredited
City/postal code Victoria Accreditation expiry date not available
Phone number (250) 940-1028 Contact for complaints General Manager/Director of Care
Operator (Type) Retirement Concepts (For Profit) Phone number of complaint contact (250) 940-1028
Opened 2008 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (fee charged)
Meetings held Regular Schedule Average Wait Time From 4 to 316 days, with an average of 105 days
Current language(s) spoken by staff English
Indigenous Territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 32 Single Occupancy 203
Publicly funded beds (short and long-term) 185 Double Occupancy 7
Total beds 217 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) 0.19 0.19
Licensed Practical Nurse (hours per resident per day) 0.57 0.57
Care Aide (hours per resident per day) 2.24 2.24
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) 2 $6.91 $6.44
Facility per diem rate2 $234.50 $241.21

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 18 Number substantiated licensing complaints 7
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 9 4.1 1.3 Missing or wandering person 5 2.3 1.0
Fall with injury / Adverse event 16 7.4 9.2 Other injury 3 1.4 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 26 12.0 4.6
Unexpected illness 86 39.6 20.3 Attempted suicide 1 0.5 0.1
Expected death 42 19.4 26.8 Other - clinical 14 6.5 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 1.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 2 Number of licensing infractions found 14
Licensing Infractions
Licensing 1 Nutrition & food services 0
Physical facility, equipment & furnishings 2 Medication 3
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 3
Care & supervision 1 Resident Bill of Rights 2
Hygiene & communicable disease control 1 Other n/a

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 84 83
Percent female 57.3% 63.2%
Percent 85 years or older 53.1% 53.4%
Percent younger than 65 years 6.4% 5.8%
Average length of stay (days) 999 855
Percent of residents diagnosed with depression 15.6% 23.3%
Percent of residents dependent in activities of daily living 20.3% 32.0%
Percent of residents in a wheelchair 50.6% 52.8%
Percent of residents with dementia (mild to severe) 50.8% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 19.5% 27.9%
Percent of residents with physically abusive behaviour 13.5% 8.8%
Average index of social engagement 2.3 2.7
Percent of residents with low social engagement 57.1% 49.3%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 0.3% 10.9%
Percent of residents receiving recreation therapy 2.4% 30.1%
Percent of residents receiving occupational therapy 0.1% 5.7%
Percent of residents receiving depression medication 45.0% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 37.6% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 40.8% 34.0%
Percent of residents with daily physical restraints 5.0% 6.4%
Percent of residents with falls in the last 30 days 13.2% 12.9%
Percent of residents with a worsened pressure ulcer 1.4% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 89.1% 90.2%
Percent of health care workers vaccinated for influenza n/a 53.7%
Percent of residents vaccinated for COVID-19 93.9% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility