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December 2023

Facility Stanford Seniors Village Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 250 Craig St Accreditation status Accredited
City/postal code Parksville/V9P0A7 Accreditation expiry date not available
Phone number (250) 951-0811 Contact for complaints General Manager
Operator (Type) Retirement Concepts (For Profit) Phone number of complaint contact (250) 951-0811 ext. 1116
Opened 2008 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Co-located with an assisted living residence Yes
Wait Time From 2 to 491 days, with an average of 129 days
Current language(s) spoken by staff English, French, Filipino, Russian, German, Dutch
Indigenous Territory Coast Salish peoples and the  Snaʼnawʼas First Nation.

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 15 Single Occupancy 182
Publicly funded beds (short and long-term) 167 Double Occupancy 0
Total beds 182 Other Occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) 0.17 0.17
Licensed Practical Nurse (hours per resident per day) 0.63 0.57
Care Aide (hours per resident per day) 2.20 2.26
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) $6.94 $7.74
Facility per diem rate $240.60 $252.58
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $1,906 From $1,338 to $3,847 with an average of $2,083

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints 8 Number of substantiated licensing complaints 2
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 0.5 0.9 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 0.8 Missing or wandering person 1 0.5 0.7
Fall with injury/adverse event 17 9.3 8.6 Other injury 4 2.2 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 5 2.7 3.7
Unexpected Illness 22 12.1 21.0 Attempted suicide 0 0.0 0.1
Expected death 51 28.0 25.5 Other - clinical 2 1.1 0.8
Unexpected death 2 1.1 0.7 Other - service delivery 0 0.0 0.7
Inspections
Risk Rating Medium Risk Score 14
Number of Inspections 1 Number of licensing infractions found 5
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 1
Staffing 2 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 1 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 83 83
Percent female 63.3% 63.3%
Percent 85 years or older 49.3% 52.8%
Percent younger than 65 years 3.9% 5.6%
Average length of stay (days) 550 817
Percent of residents diagnosed with depression 21.7% 22.9%
Percent of residents dependent in activities of daily living 18.5% 32.4%
Percent of residents in a wheelchair 52.1% 53.3%
Percent of residents with dementia (mild to severe) 64.3% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 16.1% 27.5%
Percent of residents with physically abusive behaviour 12.1% 8.4%
Average index of social engagement 2.5 2.7
Percent of residents with low social engagement 53.8% 48.0%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 23.4% 11.1%
Percent of residents receiving recreation therapy 0.0% 30.3%
Percent of residents receiving occupational therapy 0.7% 5.5%
Percent of residents receiving depression medication 55.7% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 32.2% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 37.3% 34.9%
Percent of residents taking nine or more medications 30.2% 44.6%
Percent of residents with daily physical restraints 8.8% 6.0%
Percent of residents with falls in the last 30 days 7.5% 12.8%
Percent of residents with a worsened pressure ulcer 1.5% 2.2%
Percent of residents with four or more emergency room visits 0.4% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 70.1% 87.5%
Percent of health care workers vaccinated for influenza n/a 39.1%
Percent of residents vaccinated for COVID-19 81.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility