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October 2022

Facility Stanford Seniors Village Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 250 Craig St Accreditation status Accredited
City/postal code Parksville Accreditation expiry date not available
Phone number (250) 951-0811 Contact for complaints General Manager
Operator (Type) Retirement Concepts (For Profit) Phone number of complaint contact (250) 951-0811 ext. 1116
Opened 2008 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 2 to 606 days, with an average of 110 days
Current language(s) spoken by staff English, French, Filipino, Russian, German, Dutch
Indigenous Territory Coast Salish peoples and the  Sna’naw’as First Nation

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 16 Single Occupancy 182
Publicly funded beds (short and long-term) 166 Double Occupancy 0
Total beds 182 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) 0.18 0.17
Licensed Practical Nurse (hours per resident per day) 0.61 0.63
Care Aide (hours per resident per day) 2.22 2.20
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) 2 $6.62 $6.94
Facility per diem rate2 $233.23 $240.60

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 10 Number substantiated licensing complaints 2
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 6 3.3 1.3 Missing or wandering person 2 1.1 1.0
Fall with injury / Adverse event 23 12.6 9.2 Other injury 5 2.7 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 17 9.3 4.6
Unexpected illness 18 9.9 20.3 Attempted suicide 0 0.0 0.1
Expected death 51 28.0 26.8 Other - clinical 1 0.5 0.8
Unexpected death 7 3.8 0.8 Other - service delivery 0 0.0 1.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 2 Number of licensing infractions found 13
Licensing Infractions
Licensing 0 Nutrition & food services 1
Physical facility, equipment & furnishings 0 Medication 1
Staffing 2 Program 0
Policies & procedures 1 Records & reporting 8
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other n/a

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 84 83
Percent female 60.4% 63.2%
Percent 85 years or older 52.9% 53.4%
Percent younger than 65 years 11.0% 5.8%
Average length of stay (days) 730 855
Percent of residents diagnosed with depression 23.9% 23.3%
Percent of residents dependent in activities of daily living 19.6% 32.0%
Percent of residents in a wheelchair 44.1% 52.8%
Percent of residents with dementia (mild to severe) 69.0% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 19.1% 27.9%
Percent of residents with physically abusive behaviour 9.4% 8.8%
Average index of social engagement 2.9 2.7
Percent of residents with low social engagement 40.2% 49.3%
Case mix index 0.53 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 8.9% 10.9%
Percent of residents receiving recreation therapy 2.3% 30.1%
Percent of residents receiving occupational therapy 1.5% 5.7%
Percent of residents receiving depression medication 55.3% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 38.4% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 43.8% 34.0%
Percent of residents with daily physical restraints 4.4% 6.4%
Percent of residents with falls in the last 30 days 10.0% 12.9%
Percent of residents with a worsened pressure ulcer 1.7% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 62.6% 90.2%
Percent of health care workers vaccinated for influenza 50.7% 53.7%
Percent of residents vaccinated for COVID-19 91.4% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility