Elim Village – The Harrison / Harrison West

Facility	Elim Village - The Harrison / Harrison West	Service Type	Long-Term Care
Health authority	Fraser Health	Regulation/Legislation	Community Care & Assisted Living Act
Street address	9025 160 Street	Accreditation status	Accredited
City/postal code	Surrey/V4N2X7	Accreditation expiry date	June 30 2025
Phone number	(604) 587-8999	Contact for complaints	Director of Care
Operator (Type)	Elim Housing Society (Not For Profit)	Phone number of complaint contact	(604) 587-8999
Opened	2009 / 2016	Personal spending account	No
Councils	Resident Council, Family Council	Visitor parking (cost)	Yes (no fee)
Meetings held	Regular Schedule	Co-located with an assisted living residence	No
Wait Time	From 3 to 533 days, with an average of 169 days
Current language(s) spoken by staff	English, Dutch, German, Spanish, French, Thai, Italian, Mandarin, Punjabi, Russian, Polish, Tagalog, Chinese
Indigenous Territory	Coast Salish peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	Yes	Other extra fees	Sundries, specialty services
Telephone monthly service included	Yes
Internet monthly service included	Yes (for fee)

Source: Facility

Beds (as of March 31, 2023)		Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded)	17	Single Occupancy	181
Publicly funded beds (short and long-term)	176	Double Occupancy	6
Total beds	193	Other Occupancy	0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	No	Housekeeping services	Yes
Non-regulated services (care aides)	No	Plant/building maintenance	No
Food services provided by	Outside Contractor	Food prepared and cooked on site	Yes

Source: Facility

Funding	2021/22	2022/23
Total direct care hours (hours per resident per day)	3.37	3.37
Nursing care hours (hours per resident per day)	2.99	2.99
Registered Nurse (hours per resident per day)	0.26	0.26
Licensed Practical Nurse (hours per resident per day)	0.50	0.50
Care Aide (hours per resident per day)	2.24	2.24
Allied health hours (hours per resident per day)	0.37	0.37
Food costs per resident per day (actual cost)	$7.08	n/a
Facility per diem rate	$248.83	$255.63
Monthly client rate for publicly funded bed (single)	From $1,237 to $3,576 with an average of $1,873	From $1,338 to $3,847 with an average of $2,053

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints	1	Number of substantiated licensing complaints	0

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	2	1.0	0.9	Medication error with adverse event	0	0.0	0.3
Abuse / neglect	2	1.0	0.8	Missing or wandering person	1	0.5	0.7
Fall with injury/adverse event	12	6.2	8.6	Other injury	5	2.6	1.9
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	2	1.0	3.7
Unexpected Illness	46	23.8	21.0	Attempted suicide	0	0.0	0.1
Expected death	61	31.6	25.5	Other - clinical	0	0.0	0.8
Unexpected death	1	0.5	0.7	Other - service delivery	0	0.0	0.7

Inspections
Risk Rating	Low	Risk Score	5
Number of Inspections	2	Number of licensing infractions found	3

Licensing Infractions
Licensing	0	Nutrition & food services
Physical facility, equipment & furnishings	1	Medication
Staffing	1	Program
Policies & procedures	0	Records & reporting
Care & supervision	0	Resident Bill of Rights
Hygiene & communicable disease control	1	Other

Source: Health Authority

Resident Profile (2022/23)	Facility	B.C.
Average age of population	86	83
Percent female	67.5%	63.3%
Percent 85 years or older	62.8%	52.8%
Percent younger than 65 years	4.8%	5.6%
Average length of stay (days)	742	817
Percent of residents diagnosed with depression	28.9%	22.9%
Percent of residents dependent in activities of daily living	40.9%	32.4%
Percent of residents in a wheelchair	66.1%	53.3%
Percent of residents with dementia (mild to severe)	62.9%	62.9%
Percent of residents with severe cognitive impairment (includes severe dementia)	16.1%	27.5%
Percent of residents with physically abusive behaviour	7.2%	8.4%
Average index of social engagement	3.1	2.7
Percent of residents with low social engagement	36.2%	48.0%
Case mix index	0.61	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23)	Facility	B.C.
Percent of residents receiving physical therapy	1.8%	11.1%
Percent of residents receiving recreation therapy	21.9%	30.3%
Percent of residents receiving occupational therapy	0.0%	5.5%
Percent of residents receiving depression medication	47.9%	51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	30.3%	27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	32.0%	34.9%
Percent of residents taking nine or more medications	53.3%	44.6%
Percent of residents with daily physical restraints	15.9%	6.0%
Percent of residents with falls in the last 30 days	5.0%	12.8%
Percent of residents with a worsened pressure ulcer	1.1%	2.2%
Percent of residents with four or more emergency room visits	0.4%	1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23)	Facility	B.C.
Percent of residents vaccinated for influenza	91.4%	87.5%
Percent of health care workers vaccinated for influenza	27.5%	39.1%
Percent of residents vaccinated for COVID-19	88.0%	84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Elim Village - The Harrison / Harrison West website