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October 2022

Facility Houston Health Centre Service Type Long-Term Care
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3202 - 14th St Accreditation status Accredited
City/postal code Houston Accreditation expiry date June 2022
Phone number (250) 845-2294 Contact for complaints (250)845-5955
Operator (Type) Northern Health (Health Authority) Phone number of complaint contact (250) 845-5950
Opened 2010 Personal spending account Yes
Councils No Councils Visitor parking (cost) Yes (no fee)
Meetings held n/a Average Wait Time Suppressed
Current language(s) spoken by staff English, Punjabi
Indigenous Territory Wet'suwet'en peoples

Source: Facility

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 3
Publicly funded beds (short and long-term) 7 Double Occupancy 1
Total beds 7 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 7.65 6.62
Nursing care hours (hours per resident per day) 7.65 6.62
Registered Nurse (hours per resident per day) 0.00 0.00
Licensed Practical Nurse (hours per resident per day) 3.79 3.28
Care Aide (hours per resident per day) 3.86 3.34
Allied health hours (hours per resident per day) 0.00 0.00
Food costs per resident per day (actual cost) 2 $10.19 $12.43
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 1.3 Missing or wandering person 0 0.0 1.0
Fall with injury / Adverse event 0 0.0 9.2 Other injury 0 0.0 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 2 28.6 4.6
Unexpected illness 0 0.0 20.3 Attempted suicide 0 0.0 0.1
Expected death 1 14.3 26.8 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 1.4
Inspections
Risk Rating Low Risk Score 3
Number of Inspections 3 Number of licensing infractions found 0
Licensing Infractions
Licensing n/a Nutrition & food services n/a
Physical facility, equipment & furnishings n/a Medication n/a
Staffing n/a Program n/a
Policies & procedures n/a Records & reporting n/a
Care & supervision n/a Resident Bill of Rights n/a
Hygiene & communicable disease control n/a Other n/a

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 70 83
Percent female 65.0% 63.2%
Percent 85 years or older 0.0% 53.4%
Percent younger than 65 years 20.0% 5.8%
Average length of stay (days) n/a 855
Percent of residents diagnosed with depression 5.6% 23.3%
Percent of residents dependent in activities of daily living 44.4% 32.0%
Percent of residents in a wheelchair 44.4% 52.8%
Percent of residents with dementia (mild to severe) 50.0% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 38.9% 27.9%
Percent of residents with physically abusive behaviour 0.0% 8.8%
Average index of social engagement 1.7 2.7
Percent of residents with low social engagement 72.2% 49.3%
Case mix index 0.66 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.9%
Percent of residents receiving recreation therapy 11.1% 30.1%
Percent of residents receiving occupational therapy 0.0% 5.7%
Percent of residents receiving depression medication 66.7% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 33.3% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 46.7% 34.0%
Percent of residents with daily physical restraints 6.7% 6.4%
Percent of residents with falls in the last 30 days 0.0% 12.9%
Percent of residents with a worsened pressure ulcer 6.7% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 90.2%
Percent of health care workers vaccinated for influenza 75.0% 53.7%
Percent of residents vaccinated for COVID-19 100.0% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility