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January 2026

Facility Birchview Residences Service type Long-Term Care
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 7780 Hart Highway Accreditation status Not accredited
City/postal code Prince George/V2K3B3 Accreditation expiry date Not applicable
Phone number (778) 415-9790 Contact for complaints Karen Grayston, Clinical Nurse Lead
Operator (type) Birchview Residence Ltd. (Not For Profit) Phone number of complaint contact (778) 415-9790
Opened 2016 Personal spending account Yes
Councils Combined Resident & Family Council Visitor parking (cost) Yes (no fee)
Wait time (community non-urgent admissions) n/a Wait time (all admissions) suppressed
Co-located with a publicly subsidized assisted living residence No
Current language(s) spoken by staff English, French, Punjabi, Filipino, Spanish
Indigenous territory Lheidli Tʼenneh First Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2025) Room Configuration (excluding short-stay beds) (as of March 31, 2025)
Private beds (not publicly funded) 5 Single occupancy 17
Publicly funded beds (short and long-term) 14 Double occupancy 1
Total beds 19 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2023/24 2024/25
Total direct care hours (hours per resident per day) 3.72 3.85
Nursing care hours (hours per resident per day) 3.72 3.85
Registered Nurse (hours per resident per day) 0.28 0.35
Licensed Practical Nurse (hours per resident per day) 1.11 0.98
Care Aide (hours per resident per day) 2.33 2.52
Allied health hours (hours per resident per day) 0.00 0.00
Food costs per resident per day (actual cost) $11.85 $11.08
Facility per diem rate $264.98 $274.97
Monthly client rate for a publicly subsidized bed (single) From $1,417 to $3,974 with an average of $2,197 From $1,466 to $4,073 with an average of $2,341

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2024/25
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 5.3 0.8 Medication error with adverse event 0 0.0 0.2
Abuse / neglect 0 0.0 1.0 Missing or wandering person 0 0.0 1.1
Fall with injury/adverse event 1 5.3 8.8 Other injury 0 0.0 2.2
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 0 0.0 3.4
Unexpected Illness 2 10.5 25.3 Attempted suicide 0 0.0 0.1
Expected death 2 10.5 26.0 Other - clinical 0 0.0 0.7
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 1.1
Inspections
Risk rating Low Risk score 7
Number of inspections 1 Number of licensing infractions found 1
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2024/25) Facility B.C.
Average age of population 86 83
Percent female 89.7% 63.2%
Percent 85 years or older 53.4% 51.4%
Percent younger than 65 years 0.0% 5.2%
Average length of stay (days) suppressed 855
Percent of residents diagnosed with depression 6.0% 21.4%
Percent of residents dependent in activities of daily living 12.0% 31.9%
Percent of residents in a wheelchair 28.0% 57.8%
Percent of residents with dementia (mild to severe) 90.0% 62.4%
Percent of residents with severe cognitive impairment (includes severe dementia) 18.0% 27.1%
Percent of residents with physically abusive behaviour 2.0% 8.3%
Average index of social engagement* 2.1 2.8
Percent of residents with low social engagement* 66.0% 46.5%
Case mix index* 0.49 0.58

Source: Canadian Institute for Health Information
Note: Long-term care facilities are transitioning from submitting assessment records via the interRAI-CCRS system to the newer interRAI-IRRS system. Most still use interRAI-CCRS, so B.C. values are based on interRAI-CCRS. Some Interior Health sites have already switched to interRAI-IRRS, resulting in no CCRS assessments for those locations—those cells are left blank in the data file.

Care Services & Quality Indicators (2024/25) Facility B.C.
Percent of residents receiving physical therapy 0.0% 11.4%
Percent of residents receiving recreation therapy 14.0% 30.6%
Percent of residents receiving occupational therapy 0.0% 5.5%
Percent of residents receiving depression medication 72.0% 52.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 30.2% 27.8%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 31.1% 36.2%
Percent of residents taking nine or more medications 60.0% 47.4%
Percent of residents with daily physical restraints 24.4% 6.2%
Percent of residents with falls in the last 30 days 11.1% 12.7%
Percent of residents with a worsened pressure ulcer 0.0% 2.3%
Percent of residents with four or more emergency room visits 5.3% 1.5%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2024/25) Facility B.C.
Percent of residents vaccinated for influenza 94.7% 82.3%
Percent of health care workers vaccinated for influenza 66.7% 34.2%
Percent of residents vaccinated for COVID-19 60.0% 69.4%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility