Oxford Senior Care Quick Facts

Facility	Oxford Senior Care	Service type	Long-Term Care
Health authority	Fraser Health	Regulation/Legislation	Community Care & Assisted Living Act
Street address	32073 Sherwood Crescent	Accreditation status	Accredited under Accreditation Canada
City/postal code	Abbotsford/V2T1C1	Accreditation expiry date	2027
Phone number	(604) 853-7854	Contact for complaints	Director of Care
Operator (type)	The Care Group BC (For Profit)	Phone number of complaint contact	604-853-7854 x4
Opened	2019	Personal spending account	Yes
Councils	Combined Resident & Family Council	Visitor parking (cost)	Yes (no fee)
Co-located with a publicly subsidized assisted living residence	No
Wait time*	suppressed
Current language(s) spoken by staff	English, Filipino, Hindi, Punjabi
Indigenous territory	Stó:lō peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	Yes	Other extra fees	clothes labeling, walker or wheelchair cleaning and repairs, foot care, hair dressing
Telephone monthly service included	Yes
Internet monthly service included	No

Source: Facility

Beds (as of March 31, 2024)		Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded)	72	Single occupancy	78
Publicly funded beds (short and long-term)	12	Double occupancy	3
Total beds	84	Other occupancy	0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	Yes	Housekeeping services	Yes
Non-regulated services (care aides)	Yes	Plant/building maintenance	Yes
Food services provided by	Outside Contractor	Food prepared and cooked on site	Yes

Source: Facility

Funding	2022/23	2023/24
Total direct care hours (hours per resident per day)	3.36	3.36
Nursing care hours (hours per resident per day)	3.00	3.00
Registered Nurse (hours per resident per day)	0.42	0.42
Licensed Practical Nurse (hours per resident per day)	0.33	0.33
Care Aide (hours per resident per day)	2.24	2.24
Allied health hours (hours per resident per day)	0.36	0.36
Food costs per resident per day (actual cost)	$6.94	$6.50
Facility per diem rate	n/a	$279.51
Monthly client rate for a publicly subsidized bed (single)	n/a	n/a

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints	0	Number of substantiated licensing complaints	0

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	2	2.4	0.5	Medication error with adverse event	0	0.0	0.2
Abuse / neglect	0	0.0	0.9	Missing or wandering person	0	0.0	1.1
Fall with injury/adverse event	1	1.2	8.2	Other injury	0	0.0	2.3
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	1	1.2	3.5
Unexpected Illness	11	13.1	20.9	Attempted suicide	0	0.0	0.1
Expected death	15	17.9	23.6	Other - clinical	0	0.0	0.8
Unexpected death	0	0.0	0.8	Other - service delivery	0	0.0	0.9

Inspections
Risk rating	Low	Risk score	7
Number of inspections	2	Number of licensing infractions found	2

Licensing Infractions
Licensing	0	Nutrition & food services
Physical facility, equipment & furnishings	0	Medication
Staffing	2	Program
Policies & procedures	0	Records & reporting
Care & supervision	0	Resident Bill of Rights
Hygiene & communicable disease control	0	Other

Source: Health Authority

Resident Profile (2023/24)	Facility	B.C.
Average age of population	84	83
Percent female	60.4%	63.2%
Percent 85 years or older	64.2%	52.5%
Percent younger than 65 years	7.5%	5.3%
Average length of stay (days)	640	829
Percent of residents diagnosed with depression	30.4%	22.2%
Percent of residents dependent in activities of daily living	15.2%	31.7%
Percent of residents in a wheelchair	45.7%	54.1%
Percent of residents with dementia (mild to severe)	52.2%	62.1%
Percent of residents with severe cognitive impairment (includes severe dementia)	0.0%	27.0%
Percent of residents with physically abusive behaviour	13.0%	8.3%
Average index of social engagement	2.5	2.8
Percent of residents with low social engagement	56.5%	46.2%
Case mix index	0.58	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24)	Facility	B.C.
Percent of residents receiving physical therapy	0.0%	11.0%
Percent of residents receiving recreation therapy	0.0%	31.7%
Percent of residents receiving occupational therapy	0.0%	5.2%
Percent of residents receiving depression medication	28.3%	51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	46.7%	27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	50.0%	35.3%
Percent of residents taking nine or more medications	47.8%	46.2%
Percent of residents with daily physical restraints	5.9%	6.0%
Percent of residents with falls in the last 30 days	14.7%	12.3%
Percent of residents with a worsened pressure ulcer	3.0%	2.1%
Percent of residents with four or more emergency room visits	0.0%	1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24)	Facility	B.C.
Percent of residents vaccinated for influenza	79.7%	84.3%
Percent of health care workers vaccinated for influenza	n/a	35.5%
Percent of residents vaccinated for COVID-19	66.7%	75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Oxford Senior Care website