Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

October 2022

Facility Kootenay Street Village Service Type Long-Term Care
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 620 Kootenay Street N Accreditation status Unknown
City/postal code Cranbrook Accreditation expiry date not available
Phone number (250) 489-0393 Contact for complaints Community Manager
Operator (Type) Golden Life Management Corp (For Profit) Phone number of complaint contact (250) 489-0393
Opened 2019 Personal spending account Yes
Councils No Councils Visitor parking (cost) Yes (no fee)
Meetings held n/a Average Wait Time From 62 to 142 days, with an average of 96 days
Current language(s) spoken by staff English
Indigenous Territory Ktunaxa Nation

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Hearing aids and batteries, therapist fees for wheelchair assessment, clothing labelling, wheelchair repairs, foot care, hair dressing
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 1 Single Occupancy 31
Publicly funded beds (short and long-term) 32 Double Occupancy 0
Total beds 33 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) 0.32 0.32
Licensed Practical Nurse (hours per resident per day) 0.56 0.56
Care Aide (hours per resident per day) 2.12 2.12
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) 2 $15.46 $20.08
Facility per diem rate2 $224.83 $224.83

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 3 9.1 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 1 3.0 1.3 Missing or wandering person 0 0.0 1.0
Fall with injury / Adverse event 8 24.2 9.2 Other injury 1 3.0 2.0
Food or other poisoning 1 3.0 0.1 Aggressive behaviour 5 15.2 4.6
Unexpected illness 15 45.5 20.3 Attempted suicide 0 0.0 0.1
Expected death 11 33.3 26.8 Other - clinical 7 21.2 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 1.4
Inspections
Risk Rating Low Risk Score 5
Number of Inspections 1 Number of licensing infractions found 1
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 1
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 83 83
Percent female 64.2% 63.2%
Percent 85 years or older 46.9% 53.4%
Percent younger than 65 years 0.0% 5.8%
Average length of stay (days) 190 855
Percent of residents diagnosed with depression 43.4% 23.3%
Percent of residents dependent in activities of daily living 21.7% 32.0%
Percent of residents in a wheelchair 51.0% 52.8%
Percent of residents with dementia (mild to severe) 77.6% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 14.7% 27.9%
Percent of residents with physically abusive behaviour 8.4% 8.8%
Average index of social engagement 3.6 2.7
Percent of residents with low social engagement 21.7% 49.3%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 4.2% 10.9%
Percent of residents receiving recreation therapy 76.2% 30.1%
Percent of residents receiving occupational therapy 0.0% 5.7%
Percent of residents receiving depression medication 60.1% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 28.4% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 35.9% 34.0%
Percent of residents with daily physical restraints 0.0% 6.4%
Percent of residents with falls in the last 30 days 12.8% 12.9%
Percent of residents with a worsened pressure ulcer 0.0% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 97.1% 90.2%
Percent of health care workers vaccinated for influenza n/a 53.7%
Percent of residents vaccinated for COVID-19 100.0% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility