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December 2023

Facility McGivney Manor Service Type Long-Term Care
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1898 Parkview Crescent Accreditation status Accredited
City/postal code Kelowna/V1X 7G6 Accreditation expiry date October 2026
Phone number (250) 258-7265 Contact for complaints Robin Diduch
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 258-3265
Opened October 2022 Personal spending account No
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Co-located with an assisted living residence No
Wait Time n/a
Current language(s) spoken by staff English, Punjabi, Filipino, Tagalog
Indigenous Territory Syilx

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees personal dry cleaning, or laundry services for items requiring special attention, specialized equipment
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 5
Publicly funded beds (short and long-term) 6 Double Occupancy 0
Total beds 6 Other Occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) n/a n/a
Nursing care hours (hours per resident per day) n/a n/a
Registered Nurse (hours per resident per day) n/a n/a
Licensed Practical Nurse (hours per resident per day) n/a n/a
Care Aide (hours per resident per day) n/a n/a
Allied health hours (hours per resident per day) n/a n/a
Food costs per resident per day (actual cost) n/a n/a
Facility per diem rate n/a n/a
Monthly client rate for publicly funded bed (single) n/a n/a

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Per 100 beds Total
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 0.7
Fall with injury/adverse event 0 0.0 8.6 Other injury 0 0.0 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 0 0.0 3.7
Unexpected Illness 1 16.7 21.0 Attempted suicide 0 0.0 0.1
Expected death 0 0.0 25.5 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.7 Other - service delivery 0 0.0 0.7
Risk Rating Low Risk Score 3
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 63 83
Percent female 80.0% 63.3%
Percent 85 years or older 0.0% 52.8%
Percent younger than 65 years 60.0% 5.6%
Average length of stay (days) n/a 817
Percent of residents diagnosed with depression 60.0% 22.9%
Percent of residents dependent in activities of daily living 0.0% 32.4%
Percent of residents in a wheelchair 100.0% 53.3%
Percent of residents with dementia (mild to severe) 0.0% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 0.0% 27.5%
Percent of residents with physically abusive behaviour 0.0% 8.4%
Average index of social engagement 5.4 2.7
Percent of residents with low social engagement 0.0% 48.0%
Case mix index 0.77 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 0.0% 11.1%
Percent of residents receiving recreation therapy 0.0% 30.3%
Percent of residents receiving occupational therapy 50.0% 5.5%
Percent of residents receiving depression medication 80.0% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis suppressed 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis suppressed 34.9%
Percent of residents taking nine or more medications 80.0% 44.6%
Percent of residents with daily physical restraints suppressed 6.0%
Percent of residents with falls in the last 30 days suppressed 12.8%
Percent of residents with a worsened pressure ulcer suppressed 2.2%
Percent of residents with four or more emergency room visits suppressed 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza n/a 87.5%
Percent of health care workers vaccinated for influenza n/a 39.1%
Percent of residents vaccinated for COVID-19 suppressed 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility