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December 2023

Residence Nanaimo Seniors Village Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 6085 Uplands Drive Accreditation status Accredited
City/postal code Nanaimo/V9V 1T8 Accreditation expiry date Not available
Phone number (250) 760-2302 Contact for complaints President
Operator (Type) Nanaimo Seniors Village 3 LLP (For Profit) Phone number of complaint contact (250) 729-9524
Opened 2004 Visitor parking (cost) Yes (no fee)
Councils No council Wait Time Suppressed
Meetings held n/a Co-located with a long-term care facility Yes
Current language(s) spoken by staff English, Chinese (other dialects), Filipino, Hindi, Punjabi
Indigenous Territory Coast Salish peoples and Snuneymuxw First Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees personal transportation, special laundry services, companionship, additional meals, additional housekeeping
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 82
Publicly subsidized units 18
Total units 100

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 514
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,604 From $1,094 to 3,250 with an average of $1,582

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 2 Number of substantiated complaints 1
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 3 3.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 2 2.0 1.0
Falls 130 130.0 28.3 Injury 10 10.0 1.5
Unexpected Illness 140 140.0 32.8 Aggression 6 6.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 4 4.0 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 2 2 0.2 Other 10 10 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 1 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 85 81
Percent female 83.3% 68.3%
Percent 85 years or older 50.0% 47.4%
Percent younger than 65 years 0.0% 9.9%
Average length of stay (days) suppressed 1209
Percent of resident with depression symptoms 0.0% 19.8%
Percent of residents dependent in activities of daily living 0.0% 15.6%
Percent of residents dependent in instrumental activities of daily living 22.2% 76.8%
Percent of residents in a wheelchair 11.1% 16.6%
Percent of residents with dementia (mild to severe) 5.6% 23.4%
Percent of residents with moderate to severe cognitive impairment 0.0% 12.3%
Percent of residents with problem behaviours 0.0% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 38.9% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 4.0%
Percent of residents at ease interacting with others 100.00% 93.7%
Percent of residents saying or indicating that they feel lonely 0.0% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 38.9% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 0.0% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 5.6% 19.5%
Percent of residents taking nine or more medications 66.7% 55.9%
Percent of residents with falls in the last 90 days 16.7% 34.5%
Percent of residents with four or more emergency room visits 20.8% 11.0%
Percent of residents having a caregiver in distress 0.0% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 89.0% 83.7%
Percent of residents vaccinated for COVID-19 88.0% 85.6%

Source: 1. Ministry of Health; 2. Residence