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October 2022

Residence Selkirk Seniors Village Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 385 Waterfront Crescent Accreditation status Accredited
City/postal code Victoria Accreditation expiry date Not available
Phone number (250) 940-0281 Ext: 1108 Contact for complaints President
Operator (Type) Selkirk Seniors Village 3 LLP (For Profit) Phone number of complaint contact (250) 940-1028
Opened 2008 Personal spending account Yes
Councils Separate family and resident council Visitor parking (cost) Yes (fee charged)
Meetings held Regular Scheduled Average Wait Time From 45 to 132 days, with an average of 62 days
Current language(s) spoken by staff English, Punjabi, Tagalog
Indigenous Territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: Residence

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees parking, fall alert with lifeline(basic lifeline included)
Telephone monthly service included Yes
Internet monthly service included No

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 16
Publicly funded units (short and long-term) 25
Total units 41

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Facility operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) n/a n/a

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints 0 Number substantiated complaints 0
Incidents, 2021/22 Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 1.0 Medication error with adverse event 0 0.0 0.5
Abuse / neglect 0 0.0 0.1 Missing or wandering person 0 0.0 0.8
Fall with injury / Adverse event 0 0.0 24.4 Other injury 0 0.0 1.3
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 1.3
Unexpected illness 1 2.4 31.2 Attempted suicide 0 0.0 0.2
Overdose 0 0 0.1 Other - clinical 0 0.0 0.4
Unexpected death 0 0.0 1.3 Other - service delivery 0 0.0 0.5
Fire/Flood/Gas Leak 0 0 0.1 Police Call 1 2.4 0.4
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 1 Health and safety issue 0
Site inspection 0 Site visit 0
Possible unregistered 0 Total number of inspections 1

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population 80 82
Percent female 50.0% 69.1%
Percent 85 years or older 46.2% 47.8%
Percent younger than 65 years 15.4% 9.2%
Average length of stay (days) 1,399 1,328

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 60.0% 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 77.3% 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence