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December 2023

Residence Wellesley Seniors Village Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2800 Blanshard Street Accreditation status Accredited
City/postal code Victoria/V8T 5B5 Accreditation expiry date Not available
Phone number (250) 419-8022 Ext: 202 Contact for complaints President
Operator (Type) Wellesley Seniors Village 3 LLP (For Profit) Phone number of complaint contact (250) 519-5228
Opened 1988 Visitor parking (cost) Yes (no fee)
Councils No council Wait Time From 16 to 126 days, with an average of 63 days
Meetings held n/a Co-located with a long-term care facility No
Current language(s) spoken by staff English, Cantonese, Hindi, Portugese, Punjabi, Spanish, Tagalog
Indigenous Territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees special laundry services, additional meals, additional snacks, additional housekeeping
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 34
Publicly subsidized units 40
Total units 74

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 359
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,248 From $1,094 to 3,250 with an average of $1,317

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 1 1.4 1.0
Falls 25 33.8 28.3 Injury 0 0.0 1.5
Unexpected Illness 34 45.9 32.8 Aggression 1 1.4 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 1 1.4 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 78 81
Percent female 63.6% 68.3%
Percent 85 years or older 34.1% 47.4%
Percent younger than 65 years 13.6% 9.9%
Average length of stay (days) 881 1209
Percent of resident with depression symptoms 2.5% 19.8%
Percent of residents dependent in activities of daily living 7.5% 15.6%
Percent of residents dependent in instrumental activities of daily living 25.0% 76.8%
Percent of residents in a wheelchair 22.5% 16.6%
Percent of residents with dementia (mild to severe) 15.0% 23.4%
Percent of residents with moderate to severe cognitive impairment 0.0% 12.3%
Percent of residents with problem behaviours 0.0% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 41.0% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 2.5% 4.0%
Percent of residents at ease interacting with others 97.50% 93.7%
Percent of residents saying or indicating that they feel lonely 17.5% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 55.0% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 5.0% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 25.0% 19.5%
Percent of residents taking nine or more medications 57.5% 55.9%
Percent of residents with falls in the last 90 days 27.5% 34.5%
Percent of residents with four or more emergency room visits 15.9% 11.0%
Percent of residents having a caregiver in distress 28.9% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 82.0% 83.7%
Percent of residents vaccinated for COVID-19 89.0% 85.6%

Source: 1. Ministry of Health; 2. Residence