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December 2023

Residence Redwood Residence Service Type Assisted Living
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1901 Alder Rd Accreditation status Not accredited
City/postal code Quesnel/V2J 3T3 Accreditation expiry date Not available
Phone number (778) 466-5400 Contact for complaints Managing Director
Operator (Type) Nihal Maligaspe (For Profit) Phone number of complaint contact (778) 466-5400
Opened 1974 Visitor parking (cost) Yes (no fee)
Councils Combined resident and family council Wait Time n/a
Meetings held As needed Co-located with an assisted living residence No
Current language(s) spoken by staff English, Filipino
Indigenous Territory Lhatko Dene Nation and Southern Dakelh Nations

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees None
Telephone monthly service included Yes
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 10
Publicly subsidized units 1
Total units 11

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a n/a
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for publicly subsidized unit (single) n/a n/a

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 0 0.0 1.0
Falls 1 9.1 28.3 Injury 0 0.0 1.5
Unexpected Illness 0 0.0 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population n/a 81
Percent female n/a 68.3%
Percent 85 years or older n/a 47.4%
Percent younger than 65 years n/a 9.9%
Average length of stay (days) n/a 1209
Percent of resident with depression symptoms n/a 19.8%
Percent of residents dependent in activities of daily living n/a 15.6%
Percent of residents dependent in instrumental activities of daily living n/a 76.8%
Percent of residents in a wheelchair n/a 16.6%
Percent of residents with dementia (mild to severe) n/a 23.4%
Percent of residents with moderate to severe cognitive impairment n/a 12.3%
Percent of residents with problem behaviours n/a 7.7%
Percent of clients with MAPLe score (MAPLe 4+) n/a 48.6%
Percent of clients with special or extensive care (RUG 1-3) n/a 4.0%
Percent of residents at ease interacting with others n/a 93.7%
Percent of residents saying or indicating that they feel lonely n/a 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication n/a 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis n/a 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis n/a 19.5%
Percent of residents taking nine or more medications n/a 55.9%
Percent of residents with falls in the last 90 days n/a 34.5%
Percent of residents with four or more emergency room visits n/a 11.0%
Percent of residents having a caregiver in distress n/a 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza n/a 83.7%
Percent of residents vaccinated for COVID-19 n/a 85.6%

Source: 1. Ministry of Health; 2. Residence