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October 2022

Residence Redwood Residence Service Type Assisted Living
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1901 Alder Rd Accreditation status Not accredited
City/postal code Quesnel Accreditation expiry date Not available
Phone number (778) 466-5400 Contact for complaints Managing Director
Operator (Type) Nihal Maligaspe (For Profit) Phone number of complaint contact (778) 466-5400
Opened 1974 Personal spending account No
Councils Combined resident and family council Visitor parking (cost) Yes (no fee)
Meetings held As needed Average Wait Time n/a
Current language(s) spoken by staff English, Filipino
Indigenous Territory Lhatko Dene Nation and Southern Dakelh Nations

Source: Residence

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees None
Telephone monthly service included Yes
Internet monthly service included No

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 10
Publicly funded units (short and long-term) 1
Total units 11

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Facility operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support Yes Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) n/a n/a

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints 0 Number substantiated complaints 0
Incidents, 2021/22 Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 1.0 Medication error with adverse event 0 0.0 0.5
Abuse / neglect 0 0.0 0.1 Missing or wandering person 0 0.0 0.8
Fall with injury / Adverse event 1 9.1 24.4 Other injury 0 0.0 1.3
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 1.3
Unexpected illness 0 0.0 31.2 Attempted suicide 0 0.0 0.2
Overdose 0 0 0.1 Other - clinical 0 0.0 0.4
Unexpected death 0 0.0 1.3 Other - service delivery 0 0.0 0.5
Fire/Flood/Gas Leak 0 0 0.1 Police Call 0 0 0.4
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 1 Health and safety issue 0
Site inspection 0 Site visit 0
Possible unregistered 0 Total number of inspections 1

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population n/a 85
Percent female n/a 64.1%
Percent 85 years or older n/a 62.0%
Percent younger than 65 years n/a 5.4%
Average length of stay (days) n/a 916

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza n/a 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 n/a 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence