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December 2023

Residence Parkside Community (1041090 BC Ltd) Service Type Assisted Living
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 743 Okanagan Ave Accreditation status Not accredited
City/postal code Chase/V0E 1M0 Accreditation expiry date Not applicable
Phone number (250) 679-4477 Contact for complaints Owner/Operator
Operator (Type) 1041090 BC Ltd. (dba Parkside Community) (For Profit) Phone number of complaint contact (250) 679-4477
Opened 2004 Visitor parking (cost) Yes (no fee)
Councils Resident council only Wait Time From 2 to 295 days, with an average of 42 days
Meetings held Regular Scheduled Co-located with an assisted living residence No
Current language(s) spoken by staff English
Indigenous Territory Secwepemc peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees special laundry services, additional meals, additional housekeeping
Telephone monthly service included Yes
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 27
Publicly subsidized units 20
Total units 47

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 494
Food costs per resident per day (actual cost) $8.02 $10.17
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,449 with an average of $1,336 From $1,094 to 3,536 with an average of $1,362

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 2 Number of substantiated complaints 1
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 2 4.3 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 0 0.0 1.0
Falls 2 4.3 28.3 Injury 0 0.0 1.5
Unexpected Illness 0 0.0 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 2 4.3 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 1 2.1 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 1 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 80 81
Percent female 50.0% 68.3%
Percent 85 years or older 38.5% 47.4%
Percent younger than 65 years 3.8% 9.9%
Average length of stay (days) 426 1209
Percent of resident with depression symptoms 25.0% 19.8%
Percent of residents dependent in activities of daily living 16.7% 15.6%
Percent of residents dependent in instrumental activities of daily living 83.3% 76.8%
Percent of residents in a wheelchair 20.8% 16.6%
Percent of residents with dementia (mild to severe) 37.5% 23.4%
Percent of residents with moderate to severe cognitive impairment 8.3% 12.3%
Percent of residents with problem behaviours 0.0% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 59.1% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 8.3% 4.0%
Percent of residents at ease interacting with others 95.83% 93.7%
Percent of residents saying or indicating that they feel lonely 41.7% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 50.0% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 12.5% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 12.5% 19.5%
Percent of residents taking nine or more medications 29.2% 55.9%
Percent of residents with falls in the last 90 days 20.8% 34.5%
Percent of residents with four or more emergency room visits 7.7% 11.0%
Percent of residents having a caregiver in distress 4.2% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 94.0% 83.7%
Percent of residents vaccinated for COVID-19 78.0% 85.6%

Source: 1. Ministry of Health; 2. Residence