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January 2026

Residence The Gardens at Qualicum Beach Service type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 650 Berwick Road North Accreditation status Accredited
City/postal code Qualicum Beach/V2K 2T8 Accreditation expiry date April 6, 2027
Phone number (250) 752-2818 Contact for complaints Vice President
Operator (type) The Care Group BC/Qualicum Gardens Senior Living (For Profit) Phone number of complaint contact (250) 752-2818
Opened 2006 Visitor parking (cost) Yes (no fee)
Councils Separate Resident and Family Council Wait time No residence admissions
Co-located with a publicly subsidized long-term care home Yes (The Gardens at Qualicum Beach)
Current language(s) spoken by staff English, Guajarati, Hindi, Polish, Spanish, Tagalog
Indigenous territory Coast Salish peoples and Qualicum First Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2025)
Private units (not publicly subsidized) 85
Publicly subsidized units 15
Total units 100

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property Yes
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2023/24 2024/25
Publicly subsidized personal care hours (per unit) 549 160
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for a publicly subsidized unit (single) From $1,164 to 3,250 with an average of $1,569 From $1,219 to 3,250 with an average of $1,592

Source: Health Authority

Assisted Living Registry, 2024/25
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 1 1.0 0.2 Medication error 2 2.0 0.6
Abuse / neglect 0 0.0 0.2 Missing 0 0.0 0.5
Falls 102 102.0 30.8 Injury 1 1.0 0.5
Unexpected Illness 105 105.0 48.6 Aggression 0 0.0 1.6
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.2
Death 3 3.0 1.3 Police Incident/Call 1 1.0 0.7
Food or other poisoning 0 0.0 0.0 Other 4 4.0 1.6
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2024/25) Residence B.C.
Average age of population 88 82
Percent female 84.0% 66.4%
Percent 85 years or older 72.0% 46.5%
Percent younger than 65 years 4.0% 9.6%
Average length of stay (days) suppressed 1,205
Percent of residents with depression symptoms 6.7% 20.4%
Percent of residents dependent in activities of daily living 40.0% 18.2%
Percent of residents dependent in instrumental activities of daily living 40.0% 77.3%
Percent of residents in a wheelchair 26.7% 17.4%
Percent of residents with dementia (mild to severe) 20.0% 23.5%
Percent of residents with moderate to severe cognitive impairment 13.3% 13.5%
Percent of residents with problem behaviours 6.7% 8.5%
Percent of clients with MAPLe score (MAPLe 4+) 53.3% 47.8%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 3.9%
Percent of residents at ease interacting with others 93.3% 95.6%
Percent of residents saying or indicating that they feel lonely 20.0% 24.4%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2024/25) Residence B.C.
Percent of residents receiving depression medication 26.7% 41.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 20.0% 5.2%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 26.7% 19.4%
Percent of residents taking nine or more medications 60.0% 56.6%
Percent of residents with falls in the last 90 days 13.3% 34.5%
Percent of residents with four or more emergency room visits 4.0% 14.0%
Percent of residents having a caregiver in distress 6.7% 16.8%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2024/25) Facility B.C.
Percent of residents vaccinated for influenza 60.0% 68.7%
Percent of residents vaccinated for COVID-19 62.5% 69.4%

Source: 1. Ministry of Health; 2. Residence