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November 2024

Residence The Gardens at Qualicum Beach Service type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 650 Berwick Road North Accreditation status Accredited
City/postal code Qualicum Beach/V2K 2T8 Accreditation expiry date April 6, 2027
Phone number (250) 752-2818 Contact for complaints Vice President
Operator (type) Qualicum Gardens Senior Living (For Profit) Phone number of complaint contact (250) 752-2818
Opened 2006 Visitor parking (cost) Yes (no fee)
Councils Separate family and resident council Wait time Suppressed
Co-located with a publicly subsidized long-term care home Yes (The Gardens at Qualicum Beach)
Current language(s) spoken by staff English, Guajarati, Hindi, Polish, Spanish, Tagalog
Indigenous territory Coast Salish peoples and Qualicum First Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 70
Publicly subsidized units 30
Total units 100

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support Yes Safekeeping of money/personal property Yes
Behaviour management support Yes Psychosocial (programming) support Yes

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 611 549
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,629 From $1,164 to 3,250 with an average of $1,569

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.4
Abuse / neglect 1 1.0 0.2 Missing 1 1.0 0.7
Falls 58 58.0 27.7 Injury 0 0.0 0.5
Unexpected Illness 75 75.0 44.8 Aggression 2 2.0 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 2 2.0 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 39 39.0 4.9
Inspections
Application 0 Follow-up 1
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 88 82
Percent female 86.2% 67.9%
Percent 85 years or older 75.9% 47.3%
Percent younger than 65 years 6.9% 9.4%
Average length of stay (days) suppressed 1222
Percent of residents with depression symptoms 13.8% 20.1%
Percent of residents dependent in activities of daily living 34.5% 17.3%
Percent of residents dependent in instrumental activities of daily living 44.8% 76.6%
Percent of residents in a wheelchair 24.1% 17.3%
Percent of residents with dementia (mild to severe) 13.8% 23.4%
Percent of residents with moderate to severe cognitive impairment 10.3% 12.0%
Percent of residents with problem behaviours 3.4% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 41.4% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 6.9% 4.2%
Percent of residents at ease interacting with others 93.1% 93.6%
Percent of residents saying or indicating that they feel lonely 13.8% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 34.5% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 6.9% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 17.2% 20.3%
Percent of residents taking nine or more medications 55.2% 56.5%
Percent of residents with falls in the last 90 days 34.5% 34.4%
Percent of residents with four or more emergency room visits 3.4% 13.0%
Percent of residents having a caregiver in distress 6.9% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 75.0% 83.5%
Percent of residents vaccinated for COVID-19 82.8% 76.9%

Source: 1. Ministry of Health; 2. Residence