Dr. F. W. Green Memorial Home

Facility	Dr. F. W. Green Memorial Home	Service Type	Long-Term Care
Health authority	Interior Health	Regulation/Legislation	Community Care & Assisted Living Act
Street address	1700 4th Street St. South	Accreditation status	Accredited
City/postal code	Cranbrook/V1C6E1	Accreditation expiry date	October 2023
Phone number	(250) 426-3710	Contact for complaints	Clinical Operational Manager
Operator (Type)	Interior Health (Health Authority)	Phone number of complaint contact	(250)-420-2463
Opened	1979	Personal spending account	Yes
Councils	Family Council	Visitor parking (cost)	Yes (no fee)
Meetings held	Regular Schedule	Co-located with an assisted living residence	No
Wait Time	From 6 to 249 days, with an average of 81 days
Current language(s) spoken by staff	Italian, English, Filipino, French, Thai, Mandarin
Indigenous Territory	Ktunaxa Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	No	Other extra fees	n/a
Telephone monthly service included	n/a
Internet monthly service included	n/a

Source: Facility

Beds (as of March 31, 2023)		Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded)	0	Single Occupancy	49
Publicly funded beds (short and long-term)	58	Double Occupancy	0
Total beds	58	Other Occupancy	0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	No	Housekeeping services	No
Non-regulated services (care aides)	No	Plant/building maintenance	No
Food services provided by	n/a	Food prepared and cooked on site	Yes

Source: Facility

Funding	2021/22	2022/23
Total direct care hours (hours per resident per day)	3.51	3.57
Nursing care hours (hours per resident per day)	2.96	3.02
Registered Nurse (hours per resident per day)	0.01	0.07
Licensed Practical Nurse (hours per resident per day)	0.95	0.95
Care Aide (hours per resident per day)	2.00	2.00
Allied health hours (hours per resident per day)	0.55	0.55
Food costs per resident per day (actual cost)	$9.08	$10.93
Facility per diem rate	n/a	n/a
Monthly client rate for publicly funded bed (single)	From $1,237 to $3,576 with an average of $2,038	From $1,338 to $3,847 with an average of $1,992

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints	0	Number of substantiated licensing complaints	0

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	1	1.7	0.9	Medication error with adverse event	1	1.7	0.3
Abuse / neglect	2	3.4	0.8	Missing or wandering person	2	3.4	0.7
Fall with injury/adverse event	4	6.9	8.6	Other injury	14	24.1	1.9
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	3	5.2	3.7
Unexpected Illness	16	27.6	21.0	Attempted suicide	0	0.0	0.1
Expected death	13	22.4	25.5	Other - clinical	0	0.0	0.8
Unexpected death	2	3.4	0.7	Other - service delivery	1	1.7	0.7

Inspections
Risk Rating	High	Risk Score	27
Number of Inspections	4	Number of licensing infractions found	20

Licensing Infractions
Licensing	1	Nutrition & food services	0
Physical facility, equipment & furnishings	2	Medication	1
Staffing	1	Program	1
Policies & procedures	1	Records & reporting	8
Care & supervision	3	Resident Bill of Rights	2
Hygiene & communicable disease control	0	Other	0

Source: Health Authority

Resident Profile (2022/23)	Facility	B.C.
Average age of population	78	83
Percent female	67.6%	63.3%
Percent 85 years or older	32.0%	52.8%
Percent younger than 65 years	7.1%	5.6%
Average length of stay (days)	1,004	817
Percent of residents diagnosed with depression	30.8%	22.9%
Percent of residents dependent in activities of daily living	48.8%	32.4%
Percent of residents in a wheelchair	47.8%	53.3%
Percent of residents with dementia (mild to severe)	65.2%	62.9%
Percent of residents with severe cognitive impairment (includes severe dementia)	36.8%	27.5%
Percent of residents with physically abusive behaviour	13.9%	8.4%
Average index of social engagement	2.7	2.7
Percent of residents with low social engagement	49.8%	48.0%
Case mix index	0.61	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23)	Facility	B.C.
Percent of residents receiving physical therapy	6.5%	11.1%
Percent of residents receiving recreation therapy	3.5%	30.3%
Percent of residents receiving occupational therapy	0.0%	5.5%
Percent of residents receiving depression medication	56.7%	51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	35.8%	27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	55.9%	34.9%
Percent of residents taking nine or more medications	54.2%	44.6%
Percent of residents with daily physical restraints	24.6%	6.0%
Percent of residents with falls in the last 30 days	24.0%	12.8%
Percent of residents with a worsened pressure ulcer	1.7%	2.2%
Percent of residents with four or more emergency room visits	4.2%	1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23)	Facility	B.C.
Percent of residents vaccinated for influenza	89.8%	87.5%
Percent of health care workers vaccinated for influenza	40.3%	39.1%
Percent of residents vaccinated for COVID-19	83.0%	84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Dr. F. W. Green Memorial Home website