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October 2022

Facility Dr. F. W. Green Memorial Home Service Type Long-Term Care
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1700 4th Street St. South Accreditation status Unknown
City/postal code Cranbrook Accreditation expiry date October 2023
Phone number (250) 426-3710 Contact for complaints Clinical Operational Manager
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250)-420-2463
Opened 1979 Personal spending account Yes
Councils Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 4 to 182 days, with an average of 46 days
Current language(s) spoken by staff Italian, English, Filipino, French, Thai, Mandarin
Indigenous Territory Ktunaxa Nation

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included n/a
Internet monthly service included n/a

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 49
Publicly funded beds (short and long-term) 58 Double Occupancy 0
Total beds 58 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by n/a Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.51 3.51
Nursing care hours (hours per resident per day) 2.96 2.96
Registered Nurse (hours per resident per day) 0.16 0.01
Licensed Practical Nurse (hours per resident per day) 0.78 0.95
Care Aide (hours per resident per day) 2.02 2.00
Allied health hours (hours per resident per day) 0.55 0.55
Food costs per resident per day (actual cost) 2 $8.54 $9.08
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 1.3 Missing or wandering person 0 0.0 1.0
Fall with injury / Adverse event 15 25.9 9.2 Other injury 6 10.3 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 3 5.2 4.6
Unexpected illness 7 12.1 20.3 Attempted suicide 0 0.0 0.1
Expected death 15 25.9 26.8 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 0 0.0 1.4
Inspections
Risk Rating Medium Risk Score 9
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 78 83
Percent female 64.4% 63.2%
Percent 85 years or older 38.7% 53.4%
Percent younger than 65 years 10.7% 5.8%
Average length of stay (days) 846 855
Percent of residents diagnosed with depression 32.2% 23.3%
Percent of residents dependent in activities of daily living 50.3% 32.0%
Percent of residents in a wheelchair 52.3% 52.8%
Percent of residents with dementia (mild to severe) 66.8% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 34.7% 27.9%
Percent of residents with physically abusive behaviour 15.6% 8.8%
Average index of social engagement 2.4 2.7
Percent of residents with low social engagement 54.8% 49.3%
Case mix index 0.64 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 0.5% 10.9%
Percent of residents receiving recreation therapy 0.0% 30.1%
Percent of residents receiving occupational therapy 0.0% 5.7%
Percent of residents receiving depression medication 54.3% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 15.1% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 43.8% 34.0%
Percent of residents with daily physical restraints 9.1% 6.4%
Percent of residents with falls in the last 30 days 19.3% 12.9%
Percent of residents with a worsened pressure ulcer 1.8% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 84.5% 90.2%
Percent of health care workers vaccinated for influenza 53.0% 53.7%
Percent of residents vaccinated for COVID-19 87.0% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility