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November 2024

Facility Dr. F. W. Green Memorial Home Service type Long-Term Care
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1700 4th Street St. South Accreditation status Unknown
City/postal code Cranbrook/V1C6E1 Accreditation expiry date not available
Phone number (250) 426-3710 Contact for complaints Clinical Operational Manager
Operator (type) Interior Health (Health Authority) Phone number of complaint contact (250)-420-2463
Opened 1979 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Co-located with a publicly subsidized assisted living residence No
Wait time* suppressed
Current language(s) spoken by staff Italian, English, Filipino, French, Thai, Mandarin
Indigenous territory Ktunaxa Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

* Definition changed, please refer to Glossary of Terms at https://www.seniorsadvocatebc.ca/long-term-care-directory/glossary-of-terms/
Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included n/a
Internet monthly service included n/a

Source: Facility

Beds (as of March 31, 2024) Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded) 0 Single occupancy 49
Publicly funded beds (short and long-term) 58 Double occupancy 0
Total beds 58 Other occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by n/a Food prepared and cooked on site Yes

Source: Facility

Funding 2022/23 2023/24
Total direct care hours (hours per resident per day) 3.57 3.51
Nursing care hours (hours per resident per day) 3.02 2.96
Registered Nurse (hours per resident per day) 0.07 0.01
Licensed Practical Nurse (hours per resident per day) 0.95 0.95
Care Aide (hours per resident per day) 2.00 2.00
Allied health hours (hours per resident per day) 0.55 0.55
Food costs per resident per day (actual cost) $10.93 $11.68
Facility per diem rate n/a n/a
Monthly client rate for a publicly subsidized bed (single) From $1,338 to $3,847 with an average of $1,992 From $1,417 to $3,974 with an average of $1,927

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.5 Medication error with adverse event 1 1.7 0.2
Abuse / neglect 2 3.4 0.9 Missing or wandering person 2 3.4 1.1
Fall with injury/adverse event 8 13.8 8.2 Other injury 10 17.2 2.3
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 3 5.2 3.5
Unexpected Illness 20 34.5 20.9 Attempted suicide 2 3.4 0.1
Expected death 14 24.1 23.6 Other - clinical 1 1.7 0.8
Unexpected death 2 3.4 0.8 Other - service delivery 0 0.0 0.9
Inspections
Risk rating Medium Risk score 19
Number of inspections 3 Number of licensing infractions found 14
Licensing Infractions
Licensing 2 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 2
Staffing 1 Program 0
Policies & procedures 1 Records & reporting 2
Care & supervision 3 Resident Bill of Rights 1
Hygiene & communicable disease control 1 Other 0

Source: Health Authority

Resident Profile (2023/24) Facility B.C.
Average age of population 77 83
Percent female 63.9% 63.2%
Percent 85 years or older 29.7% 52.5%
Percent younger than 65 years 7.3% 5.3%
Average length of stay (days) 928 829
Percent of residents diagnosed with depression 25.6% 22.2%
Percent of residents dependent in activities of daily living 47.3% 31.7%
Percent of residents in a wheelchair 50.2% 54.1%
Percent of residents with dementia (mild to severe) 61.8% 62.1%
Percent of residents with severe cognitive impairment (includes severe dementia) 30.4% 27.0%
Percent of residents with physically abusive behaviour 14.5% 8.3%
Average index of social engagement 2.5 2.8
Percent of residents with low social engagement 52.7% 46.2%
Case mix index 0.60 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24) Facility B.C.
Percent of residents receiving physical therapy 8.2% 11.0%
Percent of residents receiving recreation therapy 0.5% 31.7%
Percent of residents receiving occupational therapy 0.0% 5.2%
Percent of residents receiving depression medication 51.7% 51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 34.8% 27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 51.3% 35.3%
Percent of residents taking nine or more medications 55.1% 46.2%
Percent of residents with daily physical restraints 18.8% 6.0%
Percent of residents with falls in the last 30 days 19.9% 12.3%
Percent of residents with a worsened pressure ulcer 1.1% 2.1%
Percent of residents with four or more emergency room visits 3.0% 1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 70.7% 84.3%
Percent of health care workers vaccinated for influenza 32.4% 35.5%
Percent of residents vaccinated for COVID-19 74.2% 75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility