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October 2022

Facility Ponderosa Lodge Service Type Long-Term Care
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 425 Columbia St Accreditation status Unknown
City/postal code Kamloops Accreditation expiry date not available
Phone number (250) 374-5671 Contact for complaints Manager
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 851-4439
Opened 1979 Personal spending account Yes
Councils Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 1 to 503 days, with an average of 112 days
Current language(s) spoken by staff English, Mandarin, French, Spanish, Croatian, Polish, Tagalog, Indonesian, Punjabi, Portuguese, Russian, Ukrainian
Indigenous Territory Secwepemc peoples, and the Tk'emlups Indian Band

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 87
Publicly funded beds (short and long-term) 135 Double Occupancy 0
Total beds 135 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site No

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 2.98 2.98
Registered Nurse (hours per resident per day) 0.16 0.16
Licensed Practical Nurse (hours per resident per day) 0.77 0.77
Care Aide (hours per resident per day) 2.06 2.06
Allied health hours (hours per resident per day) 0.38 0.38
Food costs per resident per day (actual cost) 2 $9.47 $9.12
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 0.7 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 1 0.7 1.3 Missing or wandering person 0 0.0 1.0
Fall with injury / Adverse event 9 6.7 9.2 Other injury 1 0.7 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 3 2.2 4.6
Unexpected illness 17 12.6 20.3 Attempted suicide 0 0.0 0.1
Expected death 20 14.8 26.8 Other - clinical 2 1.5 0.8
Unexpected death 2 1.5 0.8 Other - service delivery 5 3.7 1.4
Inspections
Risk Rating Low Risk Score 10
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 81 83
Percent female 46.2% 63.2%
Percent 85 years or older 47.2% 53.4%
Percent younger than 65 years 6.2% 5.8%
Average length of stay (days) 537 855
Percent of residents diagnosed with depression 26.4% 23.3%
Percent of residents dependent in activities of daily living 32.1% 32.0%
Percent of residents in a wheelchair 49.1% 52.8%
Percent of residents with dementia (mild to severe) 76.4% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 21.7% 27.9%
Percent of residents with physically abusive behaviour 2.8% 8.8%
Average index of social engagement 3.7 2.7
Percent of residents with low social engagement 22.6% 49.3%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 33.0% 10.9%
Percent of residents receiving recreation therapy 5.7% 30.1%
Percent of residents receiving occupational therapy 7.5% 5.7%
Percent of residents receiving depression medication 60.4% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 25.7% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 27.3% 34.0%
Percent of residents with daily physical restraints 15.6% 6.4%
Percent of residents with falls in the last 30 days 9.1% 12.9%
Percent of residents with a worsened pressure ulcer 4.1% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza n/a 90.2%
Percent of health care workers vaccinated for influenza 53.7% 53.7%
Percent of residents vaccinated for COVID-19 96.6% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility