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December 2023

Facility Jackson House - Ashcroft Hospital and Health Centre Service Type Long-Term Care
Health authority Interior Health Regulation/Legislation Hospital Act
Street address 700 Ash-Cache Creek Hwy Accreditation status Accredited
City/postal code Ashcroft/V0K1A0 Accreditation expiry date October 2023
Phone number (250) 453-2211 Contact for complaints Long Term Care Coordinator
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 453-1902
Opened 1979 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Co-located with an assisted living residence No
Wait Time suppressed
Current language(s) spoken by staff French, English
Indigenous Territory Nlaka╩╝pamux and Secwepemc Nations

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included n/a Other extra fees n/a
Telephone monthly service included n/a
Internet monthly service included n/a

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 15
Publicly funded beds (short and long-term) 22 Double Occupancy 1
Total beds 22 Other Occupancy 1

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 2.91 2.91
Registered Nurse (hours per resident per day) 0.08 0.08
Licensed Practical Nurse (hours per resident per day) 1.00 1.00
Care Aide (hours per resident per day) 1.82 1.82
Allied health hours (hours per resident per day) 0.46 0.46
Food costs per resident per day (actual cost) $10.85 $12.59
Facility per diem rate n/a n/a
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $1,697 From $1,338 to $3,847 with an average of $1,759

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints n/a Number of substantiated licensing complaints n/a
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 0.7
Fall with injury/adverse event 4 18.2 8.6 Other injury 0 0.0 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 1 4.5 3.7
Unexpected Illness 0 0.0 21.0 Attempted suicide 0 0.0 0.1
Expected death 5 22.7 25.5 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.7 Other - service delivery 0 0.0 0.7
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 1 Number of licensing infractions found 5
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 2
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 81 83
Percent female 45.6% 63.3%
Percent 85 years or older 45.6% 52.8%
Percent younger than 65 years 15.6% 5.6%
Average length of stay (days) n/a 817
Percent of residents diagnosed with depression 20.5% 22.9%
Percent of residents dependent in activities of daily living 45.2% 32.4%
Percent of residents in a wheelchair 47.9% 53.3%
Percent of residents with dementia (mild to severe) 39.7% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 24.7% 27.5%
Percent of residents with physically abusive behaviour 2.7% 8.4%
Average index of social engagement 4.1 2.7
Percent of residents with low social engagement 9.6% 48.0%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 12.3% 11.1%
Percent of residents receiving recreation therapy 0.0% 30.3%
Percent of residents receiving occupational therapy 0.0% 5.5%
Percent of residents receiving depression medication 53.4% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 7.9% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 13.4% 34.9%
Percent of residents taking nine or more medications 46.6% 44.6%
Percent of residents with daily physical restraints 0.0% 6.0%
Percent of residents with falls in the last 30 days 1.5% 12.8%
Percent of residents with a worsened pressure ulcer 0.0% 2.2%
Percent of residents with four or more emergency room visits 3.7% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 87.5%
Percent of health care workers vaccinated for influenza 13.0% 39.1%
Percent of residents vaccinated for COVID-19 84.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility