Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

October 2022

Facility David Lloyd Jones Home Service Type Long-Term Care
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 934 Bernard Ave Accreditation status Unknown
City/postal code Kelowna Accreditation expiry date not available
Phone number (250) 762-2706 Contact for complaints Residential Manager
Operator (Type) Interior Health (Health Authority) Phone number of complaint contact (250) 862-4300 x2140
Opened 1979 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 2 to 470 days, with an average of 93 days
Current language(s) spoken by staff English
Indigenous Territory Okanagan Nation

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees None
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 64
Publicly funded beds (short and long-term) 64 Double Occupancy 0
Total beds 64 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 2.99 2.99
Registered Nurse (hours per resident per day) 0.20 0.20
Licensed Practical Nurse (hours per resident per day) 0.73 0.73
Care Aide (hours per resident per day) 2.06 2.06
Allied health hours (hours per resident per day) 0.37 0.37
Food costs per resident per day (actual cost) 2 $9.87 $10.13
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 1.3 Missing or wandering person 5 7.8 1.0
Fall with injury / Adverse event 5 7.8 9.2 Other injury 0 0.0 2.0
Food or other poisoning 1 1.6 0.1 Aggressive behaviour 1 1.6 4.6
Unexpected illness 52 81.3 20.3 Attempted suicide 0 0.0 0.1
Expected death 35 54.7 26.8 Other - clinical 5 7.8 0.8
Unexpected death 2 3.1 0.8 Other - service delivery 3 4.7 1.4
Inspections
Risk Rating Medium Risk Score 16
Number of Inspections 2 Number of licensing infractions found 7
Licensing Infractions
Licensing 0 Nutrition & food services 1
Physical facility, equipment & furnishings 1 Medication 0
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 2
Care & supervision 2 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 84 83
Percent female 58.3% 63.2%
Percent 85 years or older 59.1% 53.4%
Percent younger than 65 years 6.7% 5.8%
Average length of stay (days) 965 855
Percent of residents diagnosed with depression 31.9% 23.3%
Percent of residents dependent in activities of daily living 20.3% 32.0%
Percent of residents in a wheelchair 58.8% 52.8%
Percent of residents with dementia (mild to severe) 65.9% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 55.5% 27.9%
Percent of residents with physically abusive behaviour 11.0% 8.8%
Average index of social engagement 3.1 2.7
Percent of residents with low social engagement 40.7% 49.3%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 0.5% 10.9%
Percent of residents receiving recreation therapy 34.1% 30.1%
Percent of residents receiving occupational therapy 18.1% 5.7%
Percent of residents receiving depression medication 50.0% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 42.3% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 45.2% 34.0%
Percent of residents with daily physical restraints 0.6% 6.4%
Percent of residents with falls in the last 30 days 21.9% 12.9%
Percent of residents with a worsened pressure ulcer 7.5% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 87.7% 90.2%
Percent of health care workers vaccinated for influenza 48.2% 53.7%
Percent of residents vaccinated for COVID-19 89.4% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility