David Lloyd Jones Home – Seniors Advocate

Facility	David Lloyd Jones Home	Service Type	Long-Term Care
Health authority	Interior Health	Regulation/Legislation	Community Care & Assisted Living Act
Street address	934 Bernard Ave	Accreditation status	Accredited
City/postal code	Kelowna/V1Y6P8	Accreditation expiry date	October 2026
Phone number	(250) 762-2706	Contact for complaints	Residential Manager
Operator (Type)	Interior Health (Health Authority)	Phone number of complaint contact	(250) 862-4300 x22140
Opened	1979	Personal spending account	Yes
Councils	Resident & Family Council (combined)	Visitor parking (cost)	Yes (no fee)
Meetings held	Regular Schedule	Co-located with an assisted living residence	No
Wait Time	From 8 to 435 days, with an average of 133 days
Current language(s) spoken by staff	English, French, Punjabi, Spanish, Cree, Tagalog, Bisaya, Polish, French, Ukrainian, Russian, Mandarin, Cantonese, Farsi, German, Ilocano
Indigenous Territory	the Syilx Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	No	Other extra fees	None
Telephone monthly service included	No
Internet monthly service included	No

Source: Facility

Beds (as of March 31, 2023)		Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded)	0	Single Occupancy	64
Publicly funded beds (short and long-term)	64	Double Occupancy	0
Total beds	64	Other Occupancy	0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	n/a	Housekeeping services	n/a
Non-regulated services (care aides)	n/a	Plant/building maintenance	n/a
Food services provided by	Operator	Food prepared and cooked on site	Yes

Source: Facility

Funding	2021/22	2022/23
Total direct care hours (hours per resident per day)	3.36	3.36
Nursing care hours (hours per resident per day)	2.99	2.99
Registered Nurse (hours per resident per day)	0.20	0.20
Licensed Practical Nurse (hours per resident per day)	0.73	0.73
Care Aide (hours per resident per day)	2.06	2.06
Allied health hours (hours per resident per day)	0.37	0.37
Food costs per resident per day (actual cost)	$10.13	$10.84
Facility per diem rate	n/a	n/a
Monthly client rate for publicly funded bed (single)	From $1,237 to $3,576 with an average of $1,879	From $1,338 to $3,847 with an average of $2,133

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints	0	Number of substantiated licensing complaints	0

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	2	3.1	0.9	Medication error with adverse event	1	1.6	0.3
Abuse / neglect	1	1.6	0.8	Missing or wandering person	1	1.6	0.7
Fall with injury/adverse event	4	6.3	8.6	Other injury	2	3.1	1.9
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	6	9.4	3.7
Unexpected Illness	23	35.9	21.0	Attempted suicide	0	0.0	0.1
Expected death	19	29.7	25.5	Other - clinical	0	0.0	0.8
Unexpected death	0	0.0	0.7	Other - service delivery	0	0.0	0.7

Inspections
Risk Rating	Medium	Risk Score	16
Number of Inspections	0	Number of licensing infractions found	0

Licensing Infractions
Licensing	0	Nutrition & food services	0
Physical facility, equipment & furnishings	0	Medication	0
Staffing	0	Program	0
Policies & procedures	0	Records & reporting	0
Care & supervision	0	Resident Bill of Rights	0
Hygiene & communicable disease control	0	Other	0

Source: Health Authority

Resident Profile (2022/23)	Facility	B.C.
Average age of population	84	83
Percent female	69.1%	63.3%
Percent 85 years or older	53.8%	52.8%
Percent younger than 65 years	5.8%	5.6%
Average length of stay (days)	548	817
Percent of residents diagnosed with depression	29.5%	22.9%
Percent of residents dependent in activities of daily living	37.3%	32.4%
Percent of residents in a wheelchair	65.6%	53.3%
Percent of residents with dementia (mild to severe)	70.5%	62.9%
Percent of residents with severe cognitive impairment (includes severe dementia)	50.8%	27.5%
Percent of residents with physically abusive behaviour	6.6%	8.4%
Average index of social engagement	2.5	2.7
Percent of residents with low social engagement	55.3%	48.0%
Case mix index	0.58	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23)	Facility	B.C.
Percent of residents receiving physical therapy	5.3%	11.1%
Percent of residents receiving recreation therapy	20.5%	30.3%
Percent of residents receiving occupational therapy	28.3%	5.5%
Percent of residents receiving depression medication	57.0%	51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	31.9%	27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	42.6%	34.9%
Percent of residents taking nine or more medications	61.9%	44.6%
Percent of residents with daily physical restraints	1.8%	6.0%
Percent of residents with falls in the last 30 days	25.1%	12.8%
Percent of residents with a worsened pressure ulcer	3.8%	2.2%
Percent of residents with four or more emergency room visits	1.2%	1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23)	Facility	B.C.
Percent of residents vaccinated for influenza	81.3%	87.5%
Percent of health care workers vaccinated for influenza	38.7%	39.1%
Percent of residents vaccinated for COVID-19	83.0%	84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to David Lloyd Jones Home website