Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

December 2023

Facility Cumberland Lodge Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2696 Windermere Ave Accreditation status Accredited
City/postal code Cumberland/V0R1S0 Accreditation expiry date not available
Phone number (250) 331-8505 x 68321 Contact for complaints Manager / Clinical Nurse Leader
Operator (Type) Vancouver Island Health (Health Authority) Phone number of complaint contact (250) 331-8505 x68305 / (250) 331-8505 x68350
Opened 1977 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Co-located with an assisted living residence No
Wait Time From 7 to 465 days, with an average of 209 days
Current language(s) spoken by staff French, English, Finnish, Spanish, Filipino
Indigenous Territory K'omoks First Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling, one-time fee for metal ID bracelet upon admission, drugs not otherwise covered, some transportation costs
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 39
Publicly funded beds (short and long-term) 66 Double Occupancy 13
Total beds 66 Other Occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.02 3.02
Registered Nurse (hours per resident per day) 0.34 0.34
Licensed Practical Nurse (hours per resident per day) 0.52 0.52
Care Aide (hours per resident per day) 2.17 2.17
Allied health hours (hours per resident per day) 0.34 0.34
Food costs per resident per day (actual cost) $10.82 $12.27
Facility per diem rate n/a n/a
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $1,864 From $1,338 to $3,847 with an average of $2,042

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints 2 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 0.8 Missing or wandering person 0 0.0 0.7
Fall with injury/adverse event 2 3.0 8.6 Other injury 0 0.0 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 0 0.0 3.7
Unexpected Illness 0 0.0 21.0 Attempted suicide 0 0.0 0.1
Expected death 7 10.6 25.5 Other - clinical 0 0.0 0.8
Unexpected death 4 6.1 0.7 Other - service delivery 0 0.0 0.7
Inspections
Risk Rating Low Risk Score 6
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 85 83
Percent female 66.0% 63.3%
Percent 85 years or older 54.2% 52.8%
Percent younger than 65 years 4.5% 5.6%
Average length of stay (days) 660 817
Percent of residents diagnosed with depression 30.0% 22.9%
Percent of residents dependent in activities of daily living 25.9% 32.4%
Percent of residents in a wheelchair 29.7% 53.3%
Percent of residents with dementia (mild to severe) 78.3% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 18.3% 27.5%
Percent of residents with physically abusive behaviour 3.4% 8.4%
Average index of social engagement 3.5 2.7
Percent of residents with low social engagement 26.2% 48.0%
Case mix index 0.54 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 0.0% 11.1%
Percent of residents receiving recreation therapy 22.4% 30.3%
Percent of residents receiving occupational therapy 0.4% 5.5%
Percent of residents receiving depression medication 67.7% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 33.0% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 35.9% 34.9%
Percent of residents taking nine or more medications 34.2% 44.6%
Percent of residents with daily physical restraints 5.6% 6.0%
Percent of residents with falls in the last 30 days 20.2% 12.8%
Percent of residents with a worsened pressure ulcer 2.2% 2.2%
Percent of residents with four or more emergency room visits 0.0% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 87.7% 87.5%
Percent of health care workers vaccinated for influenza 53.4% 39.1%
Percent of residents vaccinated for COVID-19 78.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility