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December 2023

Facility Dunrovin Park Lodge Service Type Long-Term Care
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 900 St Laurent Avenue Accreditation status Accredited
City/postal code Quesnel/V2J3S3 Accreditation expiry date not available
Phone number (250) 985-5800 Contact for complaints Residential Care Manager
Operator (Type) Northern Health (Health Authority) Phone number of complaint contact (250) 985-5624
Opened 2010 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Co-located with an assisted living residence No
Wait Time From 6 to 1107 days, with an average of 219 days
Current language(s) spoken by staff English, Filipino, French, Punjabi
Indigenous Territory Lhatko Dene Nation and Southern Dakelh Nations

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Foot care/nail care, massage, hairdressing
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 103
Publicly funded beds (short and long-term) 120 Double Occupancy 5
Total beds 120 Other Occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.05 3.07
Registered Nurse (hours per resident per day) 0.31 0.33
Licensed Practical Nurse (hours per resident per day) 0.82 0.82
Care Aide (hours per resident per day) 1.92 1.92
Allied health hours (hours per resident per day) 0.31 0.29
Food costs per resident per day (actual cost) $12.18 $12.96
Facility per diem rate n/a n/a
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $1,729 From $1,338 to $3,847 with an average of $1,728

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 2 1.7 0.9 Medication error with adverse event 5 4.2 0.3
Abuse / neglect 2 1.7 0.8 Missing or wandering person 0 0.0 0.7
Fall with injury/adverse event 15 12.5 8.6 Other injury 2 1.7 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 14 11.7 3.7
Unexpected Illness 13 10.8 21.0 Attempted suicide 0 0.0 0.1
Expected death 66 55.0 25.5 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.7 Other - service delivery 2 1.7 0.7
Inspections
Risk Rating Medium Risk Score 14
Number of Inspections 3 Number of licensing infractions found 5
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 4 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 81 83
Percent female 55.9% 63.3%
Percent 85 years or older 46.4% 52.8%
Percent younger than 65 years 9.7% 5.6%
Average length of stay (days) 881 817
Percent of residents diagnosed with depression 12.4% 22.9%
Percent of residents dependent in activities of daily living 32.8% 32.4%
Percent of residents in a wheelchair 49.4% 53.3%
Percent of residents with dementia (mild to severe) 70.6% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 28.0% 27.5%
Percent of residents with physically abusive behaviour 4.9% 8.4%
Average index of social engagement 2.3 2.7
Percent of residents with low social engagement 56.2% 48.0%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 0.0% 11.1%
Percent of residents receiving recreation therapy 38.7% 30.3%
Percent of residents receiving occupational therapy 0.0% 5.5%
Percent of residents receiving depression medication 53.8% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 21.1% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 24.7% 34.9%
Percent of residents taking nine or more medications 44.8% 44.6%
Percent of residents with daily physical restraints 5.2% 6.0%
Percent of residents with falls in the last 30 days 15.4% 12.8%
Percent of residents with a worsened pressure ulcer 1.3% 2.2%
Percent of residents with four or more emergency room visits 12.2% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 92.7% 87.5%
Percent of health care workers vaccinated for influenza 57.1% 39.1%
Percent of residents vaccinated for COVID-19 71.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility