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October 2022

Facility Rotary Manor Service Type Long-Term Care
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1121 90th Avenue Accreditation status Accredited
City/postal code Dawson Creek Accreditation expiry date June 2022
Phone number (250) 719-3480 Contact for complaints Manager
Operator (Type) Northern Health (Health Authority) Phone number of complaint contact (250) 719-3488
Opened 2002 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 14 to 758 days, with an average of 305 days
Current language(s) spoken by staff English, Filipino, German, Malayalam, Hungarian, Spanish
Indigenous Territory Treaty 8 First Nations

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Dental Hygienist
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 117
Publicly funded beds (short and long-term) 117 Double Occupancy 0
Total beds 117 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator & Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.37 3.37
Nursing care hours (hours per resident per day) 3.12 3.12
Registered Nurse (hours per resident per day) 0.23 0.23
Licensed Practical Nurse (hours per resident per day) 0.77 0.77
Care Aide (hours per resident per day) 2.12 2.12
Allied health hours (hours per resident per day) 0.25 0.25
Food costs per resident per day (actual cost) 2 $12.00 $11.91
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 1 Number substantiated licensing complaints 1
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 2 1.7 0.8 Medication error with adverse event 1 0.9 0.3
Abuse / neglect 0 0.0 1.3 Missing or wandering person 1 0.9 1.0
Fall with injury / Adverse event 11 9.4 9.2 Other injury 1 0.9 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 8 6.8 4.6
Unexpected illness 10 8.5 20.3 Attempted suicide 0 0.0 0.1
Expected death 15 12.8 26.8 Other - clinical 1 0.9 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 2 1.7 1.4
Inspections
Risk Rating Medium Risk Score 20
Number of Inspections 6 Number of licensing infractions found 11
Licensing Infractions
Licensing 1 Nutrition & food services n/a
Physical facility, equipment & furnishings 6 Medication n/a
Staffing 1 Program n/a
Policies & procedures n/a Records & reporting 3
Care & supervision n/a Resident Bill of Rights n/a
Hygiene & communicable disease control n/a Other n/a

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 81 83
Percent female 58.5% 63.2%
Percent 85 years or older 47.7% 53.4%
Percent younger than 65 years 9.2% 5.8%
Average length of stay (days) 1,308 855
Percent of residents diagnosed with depression 14.2% 23.3%
Percent of residents dependent in activities of daily living 28.9% 32.0%
Percent of residents in a wheelchair 38.7% 52.8%
Percent of residents with dementia (mild to severe) 63.7% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 21.6% 27.9%
Percent of residents with physically abusive behaviour 8.3% 8.8%
Average index of social engagement 3.4 2.7
Percent of residents with low social engagement 39.2% 49.3%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 1.0% 10.9%
Percent of residents receiving recreation therapy 0.0% 30.1%
Percent of residents receiving occupational therapy 0.0% 5.7%
Percent of residents receiving depression medication 49.5% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 40.9% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 42.3% 34.0%
Percent of residents with daily physical restraints 16.5% 6.4%
Percent of residents with falls in the last 30 days 18.1% 12.9%
Percent of residents with a worsened pressure ulcer 2.4% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 86.0% 90.2%
Percent of health care workers vaccinated for influenza 50.3% 53.7%
Percent of residents vaccinated for COVID-19 88.5% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility