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December 2023

Facility German Canadian Care Home Service Type Long-Term Care
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2010 Harrison Drive Accreditation status Accredited with exemplary standing
City/postal code Vancouver/V5P2P6 Accreditation expiry date December 2026
Phone number (604) 713-6500 Contact for complaints CEO
Operator (Type) German Canadian Benevolent Society of B.C. (Not For Profit) Phone number of complaint contact (604) 713-6503
Opened 1969 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Co-located with an assisted living residence No
Wait Time From 2 to 297 days, with an average of 47 days
Current language(s) spoken by staff English, German, Polish, Hungarian, Mandarin, Cantonese, Tagalog, Farsi, Romanian, Bulgarian, Japanese, Russian, Punjabi
Indigenous Territory Musqueam, Tsleil-Waututh and Squamish peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees None
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 76
Publicly funded beds (short and long-term) 132 Double Occupancy 28
Total beds 132 Other Occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.03 3.00
Registered Nurse (hours per resident per day) 0.25 0.23
Licensed Practical Nurse (hours per resident per day) 0.50 0.50
Care Aide (hours per resident per day) 2.27 2.27
Allied health hours (hours per resident per day) 0.33 0.36
Food costs per resident per day (actual cost) $7.48 $6.79
Facility per diem rate $247.75 $247.74
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $2,179 From $1,338 to $3,847 with an average of $2,070

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints 0 Number of substantiated licensing complaints 0
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 2 1.5 0.8 Missing or wandering person 1 0.8 0.7
Fall with injury/adverse event 4 3.0 8.6 Other injury 0 0.0 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 1 0.8 3.7
Unexpected Illness 18 13.6 21.0 Attempted suicide 0 0.0 0.1
Expected death 31 23.5 25.5 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.7 Other - service delivery 0 0.0 0.7
Inspections
Risk Rating Low Risk Score 4
Number of Inspections 5 Number of licensing infractions found 4
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 1 Program 0
Policies & procedures 1 Records & reporting 1
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 84 83
Percent female 46.1% 63.3%
Percent 85 years or older 56.6% 52.8%
Percent younger than 65 years 4.3% 5.6%
Average length of stay (days) 627 817
Percent of residents diagnosed with depression 11.0% 22.9%
Percent of residents dependent in activities of daily living 41.3% 32.4%
Percent of residents in a wheelchair 38.6% 53.3%
Percent of residents with dementia (mild to severe) 48.9% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 36.4% 27.5%
Percent of residents with physically abusive behaviour 4.5% 8.4%
Average index of social engagement 2.8 2.7
Percent of residents with low social engagement 43.0% 48.0%
Case mix index 0.52 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 37.5% 11.1%
Percent of residents receiving recreation therapy 84.7% 30.3%
Percent of residents receiving occupational therapy 28.0% 5.5%
Percent of residents receiving depression medication 50.0% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 33.3% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 36.7% 34.9%
Percent of residents taking nine or more medications 46.6% 44.6%
Percent of residents with daily physical restraints 5.5% 6.0%
Percent of residents with falls in the last 30 days 12.4% 12.8%
Percent of residents with a worsened pressure ulcer 2.1% 2.2%
Percent of residents with four or more emergency room visits 0.0% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 86.6% 87.5%
Percent of health care workers vaccinated for influenza 46.8% 39.1%
Percent of residents vaccinated for COVID-19 85.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility