Central City Lodge Quick Facts

Facility	Central City Lodge	Service type	Long-Term Care
Health authority	Vancouver Coastal Health	Regulation/Legislation	Community Care & Assisted Living Act
Street address	415 West Pender St	Accreditation status	Not Accredited
City/postal code	Vancouver/V6B1V2	Accreditation expiry date	not applicable
Phone number	(604) 681-9111	Contact for complaints	Director of Operations
Operator (type)	Providence Living Society (Not For Profit)	Phone number of complaint contact	(604) 639-8230
Opened	1993	Personal spending account	Yes
Councils	Unknown	Visitor parking (cost)	No
Co-located with a publicly subsidized assisted living residence	No
Wait time*	n/a
Current language(s) spoken by staff	English, French, Spanish, Farsi, Hindi, Japanese, Korean, Mandarin, Cantonese, Vietnamese, Tagalog, Punjabi, Greek
Indigenous territory	Musqueam, Tsleil-Waututh and Squamish peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	No	Other extra fees	n/a
Telephone monthly service included	No
Internet monthly service included	No

Source: Facility

Beds (as of March 31, 2024)		Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded)	0	Single occupancy	84
Publicly funded beds (short and long-term)	100	Double occupancy	8
Total beds	100	Other occupancy	0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	No	Housekeeping services	No
Non-regulated services (care aides)	No	Plant/building maintenance	No
Food services provided by	Operator	Food prepared and cooked on site	Yes

Source: Facility

Funding	2022/23	2023/24
Total direct care hours (hours per resident per day)	3.36	3.36
Nursing care hours (hours per resident per day)	3.00	3.00
Registered Nurse (hours per resident per day)	0.34	0.37
Licensed Practical Nurse (hours per resident per day)	0.34	0.33
Care Aide (hours per resident per day)	2.31	2.30
Allied health hours (hours per resident per day)	0.36	0.36
Food costs per resident per day (actual cost)	$9.53	$10.55
Facility per diem rate	$260.46	$319.21
Monthly client rate for a publicly subsidized bed (single)	From $1,338 to $3,847 with an average of $1,561	From $1,417 to $3,974 with an average of $1,561

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints	0	Number of substantiated licensing complaints	0

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	0	0.0	0.5	Medication error with adverse event	0	0.0	0.2
Abuse / neglect	1	1.0	0.9	Missing or wandering person	0	0.0	1.1
Fall with injury/adverse event	5	5.0	8.2	Other injury	2	2.0	2.3
Food or other poisoning	7	7.0	0.1	Aggressive behaviour	5	5.0	3.5
Unexpected Illness	30	30.0	20.9	Attempted suicide	0	0.0	0.1
Expected death	16	16.0	23.6	Other - clinical	0	0.0	0.8
Unexpected death	1	1.0	0.8	Other - service delivery	0	0.0	0.9

Inspections
Risk rating	Low	Risk score	4
Number of inspections	6	Number of licensing infractions found	5

Licensing Infractions
Licensing	0	Nutrition & food services	0
Physical facility, equipment & furnishings	0	Medication	0
Staffing	0	Program	0
Policies & procedures	0	Records & reporting	2
Care & supervision	2	Resident Bill of Rights	0
Hygiene & communicable disease control	0	Other	1

Source: Health Authority

Resident Profile (2023/24)	Facility	B.C.
Average age of population	70	83
Percent female	15.5%	63.2%
Percent 85 years or older	3.4%	52.5%
Percent younger than 65 years	20.3%	5.3%
Average length of stay (days)	1,545	829
Percent of residents diagnosed with depression	35.0%	22.2%
Percent of residents dependent in activities of daily living	19.3%	31.7%
Percent of residents in a wheelchair	52.7%	54.1%
Percent of residents with dementia (mild to severe)	29.6%	62.1%
Percent of residents with severe cognitive impairment (includes severe dementia)	18.8%	27.0%
Percent of residents with physically abusive behaviour	4.9%	8.3%
Average index of social engagement	3.0	2.8
Percent of residents with low social engagement	41.6%	46.2%
Case mix index	0.54	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24)	Facility	B.C.
Percent of residents receiving physical therapy	6.7%	11.0%
Percent of residents receiving recreation therapy	45.2%	31.7%
Percent of residents receiving occupational therapy	4.4%	5.2%
Percent of residents receiving depression medication	56.0%	51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	37.1%	27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	52.3%	35.3%
Percent of residents taking nine or more medications	69.9%	46.2%
Percent of residents with daily physical restraints	7.5%	6.0%
Percent of residents with falls in the last 30 days	11.3%	12.3%
Percent of residents with a worsened pressure ulcer	2.5%	2.1%
Percent of residents with four or more emergency room visits	1.7%	1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24)	Facility	B.C.
Percent of residents vaccinated for influenza	87.0%	84.3%
Percent of health care workers vaccinated for influenza	19.4%	35.5%
Percent of residents vaccinated for COVID-19	76.4%	75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Central City Lodge website