Richmond Lions Manor Bridgeport Quick Facts

Facility	Richmond Lions Manor Bridgeport	Service type	Long-Term Care
Health authority	Vancouver Coastal Health	Regulation/Legislation	Community Care & Assisted Living Act
Street address	9020 Bridgeport Road	Accreditation status	Accredited
City/postal code	Richmond/V6X1S1	Accreditation expiry date	November 2027
Phone number	(604) 675-2590	Contact for complaints	Manager
Operator (type)	Vancouver Coastal Health (Health Authority)	Phone number of complaint contact	(604) 842-5083
Opened	2014	Personal spending account	Yes
Councils	Separate Resident and Family Council	Visitor parking (cost)	Yes (no fee)
Co-located with a publicly subsidized assisted living residence	No
Wait time*	suppressed
Current language(s) spoken by staff	English, Cantonese, Mandarin, Tagalog, Spanish, Punjabi, Hindi, French, Italian, Korean, Japanese
Indigenous territory	Coast Salish peoples and Musqueam Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	No	Other extra fees	n/a
Telephone monthly service included	No
Internet monthly service included	No

Source: Facility

Beds (as of March 31, 2024)		Room Configuration (excluding short-stay beds) (as of March 31, 2024)
Private beds (not publicly funded)	0	Single occupancy	54
Publicly funded beds (short and long-term)	86	Double occupancy	10
Total beds	86	Other occupancy	0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	No	Housekeeping services	No
Non-regulated services (care aides)	No	Plant/building maintenance	No
Food services provided by	Facility Operator	Food prepared and cooked on site	Yes

Source: Facility

Funding	2022/23	2023/24
Total direct care hours (hours per resident per day)	3.76	3.77
Nursing care hours (hours per resident per day)	3.35	3.36
Registered Nurse (hours per resident per day)	0.35	0.36
Licensed Practical Nurse (hours per resident per day)	0.52	0.52
Care Aide (hours per resident per day)	2.47	2.48
Allied health hours (hours per resident per day)	0.41	0.41
Food costs per resident per day (actual cost)	$9.98	$11.71
Facility per diem rate	n/a	n/a
Monthly client rate for a publicly subsidized bed (single)	From $1,338 to $3,847 with an average of $1,930	From $1,417 to $3,974 with an average of $1,942

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2023/24
Complaints
Number of licensing complaints	0	Number of substantiated licensing complaints	0

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	0	0.0	0.5	Medication error with adverse event	0	0.0	0.2
Abuse / neglect	0	0.0	0.9	Missing or wandering person	0	0.0	1.1
Fall with injury/adverse event	7	8.1	8.2	Other injury	0	0.0	2.3
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	10	11.6	3.5
Unexpected Illness	2	2.3	20.9	Attempted suicide	0	0.0	0.1
Expected death	8	9.3	23.6	Other - clinical	0	0.0	0.8
Unexpected death	0	0.0	0.8	Other - service delivery	0	0.0	0.9

Inspections
Risk rating	Low	Risk score	5
Number of inspections	3	Number of licensing infractions found	1

Licensing Infractions
Licensing	Nutrition & food services	0
Physical facility, equipment & furnishings	Medication	0
Staffing	Program	0
Policies & procedures	Records & reporting	0
Care & supervision	Resident Bill of Rights	0
Hygiene & communicable disease control	Other	1

Source: Health Authority

Resident Profile (2023/24)	Facility	B.C.
Average age of population	83	83
Percent female	66.9%	63.2%
Percent 85 years or older	48.8%	52.5%
Percent younger than 65 years	1.4%	5.3%
Average length of stay (days)	841	829
Percent of residents diagnosed with depression	14.0%	22.2%
Percent of residents dependent in activities of daily living	26.8%	31.7%
Percent of residents in a wheelchair	47.6%	54.1%
Percent of residents with dementia (mild to severe)	71.6%	62.1%
Percent of residents with severe cognitive impairment (includes severe dementia)	45.2%	27.0%
Percent of residents with physically abusive behaviour	15.2%	8.3%
Average index of social engagement	2.9	2.8
Percent of residents with low social engagement	38.0%	46.2%
Case mix index	0.56	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2023/24)	Facility	B.C.
Percent of residents receiving physical therapy	30.8%	11.0%
Percent of residents receiving recreation therapy	59.2%	31.7%
Percent of residents receiving occupational therapy	14.4%	5.2%
Percent of residents receiving depression medication	44.4%	51.6%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	27.8%	27.7%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	28.2%	35.3%
Percent of residents taking nine or more medications	41.6%	46.2%
Percent of residents with daily physical restraints	17.9%	6.0%
Percent of residents with falls in the last 30 days	6.8%	12.3%
Percent of residents with a worsened pressure ulcer	1.9%	2.1%
Percent of residents with four or more emergency room visits	3.2%	1.1%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2023/24)	Facility	B.C.
Percent of residents vaccinated for influenza	93.2%	84.3%
Percent of health care workers vaccinated for influenza	46.8%	35.5%
Percent of residents vaccinated for COVID-19	75.5%	75.2%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Richmond Lions Manor Bridgeport website