Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

October 2022

Facility Cascade Gardens Seniors Community Service Type Long-Term Care
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3460 Kalyk Avenue Accreditation status Not Accredited
City/postal code Burnaby Accreditation expiry date not applicable
Phone number (604) 434-2666 Contact for complaints Administrator / Director of Care
Operator (Type) Jubilee Multi Generational Housing Society (Not For Profit) Phone number of complaint contact (604) 434-2666
Opened 1975 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 0 to 364 days, with an average of 46 days
Current language(s) spoken by staff English,Punjabi, Hindi, Tagalog, Cantonese, Mandarin, Gujrati, Croatian, French, Swahili
Indigenous Territory Coast Salish peoples

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 12
Publicly funded beds (short and long-term) 60 Double Occupancy 18
Total beds 60 Other Occupancy 3

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 2.97 3.00
Registered Nurse (hours per resident per day) 0.38 0.47
Licensed Practical Nurse (hours per resident per day) 0.34 0.28
Care Aide (hours per resident per day) 2.25 2.25
Allied health hours (hours per resident per day) 0.39 0.36
Food costs per resident per day (actual cost) 2 $9.30 $7.80
Facility per diem rate2 $238.60 $275.65

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 2 3.3 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 1.3 Missing or wandering person 0 0.0 1.0
Fall with injury / Adverse event 5 8.3 9.2 Other injury 0 0.0 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 0 0.0 4.6
Unexpected illness 62 103.3 20.3 Attempted suicide 0 0.0 0.1
Expected death 15 25.0 26.8 Other - clinical 1 1.7 0.8
Unexpected death 1 1.7 0.8 Other - service delivery 0 0.0 1.4
Inspections
Risk Rating Low Risk Score 13
Number of Inspections 2 Number of licensing infractions found 6
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 1 Program 0
Policies & procedures 1 Records & reporting 0
Care & supervision 1 Resident Bill of Rights 0
Hygiene & communicable disease control 2 Other 0

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 85 83
Percent female 50.9% 63.2%
Percent 85 years or older 62.2% 53.4%
Percent younger than 65 years 1.8% 5.8%
Average length of stay (days) 439 855
Percent of residents diagnosed with depression 39.2% 23.3%
Percent of residents dependent in activities of daily living 64.3% 32.0%
Percent of residents in a wheelchair 69.0% 52.8%
Percent of residents with dementia (mild to severe) 31.6% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 22.2% 27.9%
Percent of residents with physically abusive behaviour 4.1% 8.8%
Average index of social engagement 2.4 2.7
Percent of residents with low social engagement 63.7% 49.3%
Case mix index 0.62 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 0.6% 10.9%
Percent of residents receiving recreation therapy 25.7% 30.1%
Percent of residents receiving occupational therapy 0.0% 5.7%
Percent of residents receiving depression medication 52.6% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 6.8% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 16.2% 34.0%
Percent of residents with daily physical restraints 3.0% 6.4%
Percent of residents with falls in the last 30 days 9.6% 12.9%
Percent of residents with a worsened pressure ulcer 2.9% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza n/a 90.2%
Percent of health care workers vaccinated for influenza n/a 53.7%
Percent of residents vaccinated for COVID-19 93.3% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility