Fair Haven – Burnaby Quick Facts
| Facility | Fair Haven - Burnaby | Service Type | Long-Term Care |
|---|---|---|---|
| Health authority | Fraser Health | Regulation/Legislation | Community Care & Assisted Living Act |
| Street address | 7557 Sussex Ave. | Accreditation status | Accredited |
| City/postal code | Burnaby/V5J3V6 | Accreditation expiry date | November 2026 |
| Phone number | (604) 435-0525 | Contact for complaints | Assistant Director of Care |
| Operator (Type) | Fair Haven Home Society (Not For Profit) | Phone number of complaint contact | (604) 435-0525 x304 or x320 |
| Opened | 1994 | Personal spending account | Yes |
| Councils | Resident Council, Family Council | Visitor parking (cost) | No |
| Meetings held | Regular Schedule | Co-located with an assisted living residence | No |
| Wait Time | From 6 to 574 days, with an average of 65 days | ||
| Current language(s) spoken by staff | English, Cantonese, Mandarin, Italian, Tagalog, French, Greek, Hindi, Punjabi, Spanish, Portuguese | ||
| Indigenous Territory | Coast Salish peoples | ||
Source: 1. Facility; 2. Health Authority; 3.Ministry of Health
| Resident Fees for Personal Services | |||
|---|---|---|---|
| Cable monthly service included | No | Other extra fees | Clothing labelling fee, specialized wheelchairs, hairdressing, podiatry services, dental services, eye specialist, hearing aid repair services, pharmacy/medication charge |
| Telephone monthly service included | No | ||
| Internet monthly service included | No | ||
Source: Facility
| Beds (as of March 31, 2023) | Room Configuration (excluding short-stay beds) (as of March 31, 2023) | ||
|---|---|---|---|
| Private beds (not publicly funded) | 0 | Single Occupancy | 100 |
| Publicly funded beds (short and long-term) | 100 | Double Occupancy | 0 |
| Total beds | 100 | Other Occupancy | 0 |
Source: 1. Ministry of Health; 2. Facility
| Contracted Services | |||
|---|---|---|---|
| Professional nursing services | No | Housekeeping services | No |
| Non-regulated services (care aides) | No | Plant/building maintenance | No |
| Food services provided by | Operator | Food prepared and cooked on site | Yes |
Source: Facility
| Funding | 2021/22 | 2022/23 |
|---|---|---|
| Total direct care hours (hours per resident per day) | 3.36 | 3.36 |
| Nursing care hours (hours per resident per day) | 3.00 | 3.00 |
| Registered Nurse (hours per resident per day) | 0.28 | 0.28 |
| Licensed Practical Nurse (hours per resident per day) | 0.53 | 0.53 |
| Care Aide (hours per resident per day) | 2.19 | 2.19 |
| Allied health hours (hours per resident per day) | 0.36 | 0.36 |
| Food costs per resident per day (actual cost) | $7.69 | $9.39 |
| Facility per diem rate | $237.62 | $244.01 |
| Monthly client rate for publicly funded bed (single) | From $1,237 to $3,576 with an average of $1,854 | From $1,338 to $3,847 with an average of $1,919 |
Source: 1. Ministry of Health; 2. Health Authority
| Licensing, 2022/23 | |||
|---|---|---|---|
| Complaints | |||
| Number of licensing complaints | 1 | Number of substantiated licensing complaints | 1 |
| Incidents | Total Number |
Per 100 beds | Total Number |
Per 100 beds | |||
|---|---|---|---|---|---|---|---|
| Facility | B.C. | Facility | B.C. | ||||
| Disease outbreak or occurrence | 1 | 1.0 | 0.9 | Medication error with adverse event | 0 | 0.0 | 0.3 |
| Abuse / neglect | 0 | 0.0 | 0.8 | Missing or wandering person | 0 | 0.0 | 0.7 |
| Fall with injury/adverse event | 11 | 11.0 | 8.6 | Other injury | 0 | 0.0 | 1.9 |
| Food or other poisoning | 0 | 0.0 | 0.1 | Aggressive behaviour | 3 | 3.0 | 3.7 |
| Unexpected Illness | 40 | 40.0 | 21.0 | Attempted suicide | 0 | 0.0 | 0.1 |
| Expected death | 30 | 30.0 | 25.5 | Other - clinical | 0 | 0.0 | 0.8 |
| Unexpected death | 0 | 0.0 | 0.7 | Other - service delivery | 0 | 0.0 | 0.7 |
| Inspections | |||
|---|---|---|---|
| Risk Rating | Low | Risk Score | 13 |
| Number of Inspections | 3 | Number of licensing infractions found | 11 |
| Licensing Infractions | |||
|---|---|---|---|
| Licensing | 0 | Nutrition & food services | 0 |
| Physical facility, equipment & furnishings | 2 | Medication | 1 |
| Staffing | 3 | Program | 0 |
| Policies & procedures | 3 | Records & reporting | 0 |
| Care & supervision | 1 | Resident Bill of Rights | 0 |
| Hygiene & communicable disease control | 1 | Other | 0 |
Source: Health Authority
| Resident Profile (2022/23) | Facility | B.C. |
|---|---|---|
| Average age of population | 86 | 83 |
| Percent female | 63.6% | 63.3% |
| Percent 85 years or older | 58.5% | 52.8% |
| Percent younger than 65 years | 0.9% | 5.6% |
| Average length of stay (days) | 1,094 | 817 |
| Percent of residents diagnosed with depression | 13.9% | 22.9% |
| Percent of residents dependent in activities of daily living | 33.2% | 32.4% |
| Percent of residents in a wheelchair | 53.1% | 53.3% |
| Percent of residents with dementia (mild to severe) | 54.2% | 62.9% |
| Percent of residents with severe cognitive impairment (includes severe dementia) | 28.7% | 27.5% |
| Percent of residents with physically abusive behaviour | 11.8% | 8.4% |
| Average index of social engagement | 2.0 | 2.7 |
| Percent of residents with low social engagement | 68.5% | 48.0% |
| Case mix index | 0.59 | 0.58 |
Source: Canadian Institute for Health Information
| Care Services & Quality Indicators (2022/23) | Facility | B.C. |
|---|---|---|
| Percent of residents receiving physical therapy | 17.9% | 11.1% |
| Percent of residents receiving recreation therapy | 84.4% | 30.3% |
| Percent of residents receiving occupational therapy | 3.0% | 5.5% |
| Percent of residents receiving depression medication | 41.6% | 51.3% |
| Percent of residents taking antipsychotic drugs without a diagnosis of psychosis | 34.0% | 27.9% |
| Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis | 35.2% | 34.9% |
| Percent of residents taking nine or more medications | 35.3% | 44.6% |
| Percent of residents with daily physical restraints | 15.1% | 6.0% |
| Percent of residents with falls in the last 30 days | 13.7% | 12.8% |
| Percent of residents with a worsened pressure ulcer | 0.6% | 2.2% |
| Percent of residents with four or more emergency room visits | 2.8% | 1.4% |
Source: 1. Canadian Institute for Health Information; 2. Health Authority
| Vaccination Coverage (2022/23) | Facility | B.C. |
|---|---|---|
| Percent of residents vaccinated for influenza | 93.0% | 87.5% |
| Percent of health care workers vaccinated for influenza | 100.0% | 39.1% |
| Percent of residents vaccinated for COVID-19 | 87.0% | 84.0% |
Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility