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December 2023

Facility Greenwoods Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 133 Blain Road Accreditation status Unknown
City/postal code Salt Spring Island/V8K1Z9 Accreditation expiry date not available
Phone number (250) 537-5561 Contact for complaints Aletha Humphreys, Executive Director
Operator (Type) Greenwoods Eldercare Society (Not For Profit) Phone number of complaint contact (250) 537-5561 x222
Opened 1979 Personal spending account No
Councils Family Council, Advisory Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Co-located with an assisted living residence Yes
Wait Time suppressed
Current language(s) spoken by staff English
Indigenous Territory Tsawout First Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 50
Publicly funded beds (short and long-term) 51 Double Occupancy 0
Total beds 51 Other Occupancy 0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.36 3.36
Nursing care hours (hours per resident per day) 3.05 3.08
Registered Nurse (hours per resident per day) 0.45 0.44
Licensed Practical Nurse (hours per resident per day) 0.36 0.36
Care Aide (hours per resident per day) 2.23 2.28
Allied health hours (hours per resident per day) 0.31 0.28
Food costs per resident per day (actual cost) $9.64 $12.39
Facility per diem rate $265.13 $289.03
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $2,180 From $1,338 to $3,847 with an average of $2,341

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints 6 Number of substantiated licensing complaints 2
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 5 9.8 0.8 Missing or wandering person 0 0.0 0.7
Fall with injury/adverse event 7 13.7 8.6 Other injury 3 5.9 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 3 5.9 3.7
Unexpected Illness 18 35.3 21.0 Attempted suicide 0 0.0 0.1
Expected death 15 29.4 25.5 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.7 Other - service delivery 2 3.9 0.7
Inspections
Risk Rating Medium Risk Score 14
Number of Inspections 1 Number of licensing infractions found 8
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 4 Program 0
Policies & procedures 3 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 89 83
Percent female 75.6% 63.3%
Percent 85 years or older 83.0% 52.8%
Percent younger than 65 years 0.0% 5.6%
Average length of stay (days) 1,393 817
Percent of residents diagnosed with depression 21.0% 22.9%
Percent of residents dependent in activities of daily living 35.3% 32.4%
Percent of residents in a wheelchair 24.4% 53.3%
Percent of residents with dementia (mild to severe) 84.9% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 42.0% 27.5%
Percent of residents with physically abusive behaviour 5.0% 8.4%
Average index of social engagement 2.0 2.7
Percent of residents with low social engagement 63.0% 48.0%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 2.5% 11.1%
Percent of residents receiving recreation therapy 0.0% 30.3%
Percent of residents receiving occupational therapy 0.0% 5.5%
Percent of residents receiving depression medication 52.1% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 19.0% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 21.6% 34.9%
Percent of residents taking nine or more medications 31.9% 44.6%
Percent of residents with daily physical restraints 27.0% 6.0%
Percent of residents with falls in the last 30 days 11.7% 12.8%
Percent of residents with a worsened pressure ulcer 4.4% 2.2%
Percent of residents with four or more emergency room visits 6.9% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 97.6% 87.5%
Percent of health care workers vaccinated for influenza n/a 39.1%
Percent of residents vaccinated for COVID-19 97.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility