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October 2022

Facility Haro Park Centre Service Type Long-Term Care
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1233 Haro Street Accreditation status Unknown
City/postal code Vancouver Accreditation expiry date not available
Phone number (604) 687-5584 Contact for complaints Executive Director
Operator (Type) Haro Park Centre Society (Not For Profit) Phone number of complaint contact (604) 687-5584 x224
Opened 1980 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 0 to 184 days, with an average of 17 days
Current language(s) spoken by staff English, French, Dutch, Mandarin, Japanese
Indigenous Territory Musqueam, Tsleil-Waututh and Squamish peoples

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included Yes
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 154
Publicly funded beds (short and long-term) 154 Double Occupancy 0
Total beds 154 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.16 3.16
Nursing care hours (hours per resident per day) 2.80 2.80
Registered Nurse (hours per resident per day) 0.30 0.30
Licensed Practical Nurse (hours per resident per day) 0.53 0.54
Care Aide (hours per resident per day) 1.98 1.95
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) 2 $8.70 $9.10
Facility per diem rate2 $243.90 $249.07

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 1 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 1 0.6 1.3 Missing or wandering person 5 3.2 1.0
Fall with injury / Adverse event 13 8.4 9.2 Other injury 3 1.9 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 10 6.5 4.6
Unexpected illness 21 13.6 20.3 Attempted suicide 0 0.0 0.1
Expected death 37 24.0 26.8 Other - clinical 2 1.3 0.8
Unexpected death 0 0.0 0.8 Other - service delivery 1 0.6 1.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 9 Number of licensing infractions found 9
Licensing Infractions
Licensing 0 Nutrition & food services 1
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 4 Records & reporting 1
Care & supervision 3 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 83 83
Percent female 71.1% 63.2%
Percent 85 years or older 48.1% 53.4%
Percent younger than 65 years 2.6% 5.8%
Average length of stay (days) 1,181 855
Percent of residents diagnosed with depression 33.1% 23.3%
Percent of residents dependent in activities of daily living 23.7% 32.0%
Percent of residents in a wheelchair 37.2% 52.8%
Percent of residents with dementia (mild to severe) 74.5% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 27.3% 27.9%
Percent of residents with physically abusive behaviour 12.3% 8.8%
Average index of social engagement 2.8 2.7
Percent of residents with low social engagement 40.1% 49.3%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 40.4% 10.9%
Percent of residents receiving recreation therapy 39.6% 30.1%
Percent of residents receiving occupational therapy 0.3% 5.7%
Percent of residents receiving depression medication 54.7% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 39.5% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 43.4% 34.0%
Percent of residents with daily physical restraints 5.9% 6.4%
Percent of residents with falls in the last 30 days 12.1% 12.9%
Percent of residents with a worsened pressure ulcer 0.8% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 63.3% 90.2%
Percent of health care workers vaccinated for influenza n/a 53.7%
Percent of residents vaccinated for COVID-19 90.3% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility