Buchanan Lodge Quick Facts
| Facility | Buchanan Lodge | Service Type | Long-Term Care |
|---|---|---|---|
| Health authority | Fraser Health | Regulation/Legislation | Community Care & Assisted Living Act |
| Street address | 409 Blair Ave | Accreditation status | Accredited - Salvation Army |
| City/postal code | New Westminster/V3L4A4 | Accreditation expiry date | November 2027 |
| Phone number | (604) 522-7033 | Contact for complaints | Executive Director |
| Operator (Type) | The Salvation Army (Not For Profit) | Phone number of complaint contact | (604) 517-4126 |
| Opened | 1997 | Personal spending account | Yes |
| Councils | Resident Council, Family Council | Visitor parking (cost) | Yes (no fee) |
| Meetings held | Regular Schedule | Co-located with an assisted living residence | No |
| Wait Time | From 3 to 314 days, with an average of 42 days | ||
| Current language(s) spoken by staff | English, Mandarin, Cantonese, Hindi, Persian, Hebrew, Italian, Filipino | ||
| Indigenous Territory | Coast Salish and Nlakaʼpamux Nations | ||
Source: 1. Facility; 2. Health Authority; 3.Ministry of Health
| Resident Fees for Personal Services | |||
|---|---|---|---|
| Cable monthly service included | No | Other extra fees | Specialty equipment |
| Telephone monthly service included | No | ||
| Internet monthly service included | Yes | ||
Source: Facility
| Beds (as of March 31, 2023) | Room Configuration (excluding short-stay beds) (as of March 31, 2023) | ||
|---|---|---|---|
| Private beds (not publicly funded) | 0 | Single Occupancy | 108 |
| Publicly funded beds (short and long-term) | 112 | Double Occupancy | 2 |
| Total beds | 112 | Other Occupancy | 0 |
Source: 1. Ministry of Health; 2. Facility
| Contracted Services | |||
|---|---|---|---|
| Professional nursing services | No | Housekeeping services | No |
| Non-regulated services (care aides) | No | Plant/building maintenance | No |
| Food services provided by | Operator | Food prepared and cooked on site | Yes |
Source: Facility
| Funding | 2021/22 | 2022/23 |
|---|---|---|
| Total direct care hours (hours per resident per day) | 3.36 | 3.36 |
| Nursing care hours (hours per resident per day) | 3.00 | 3.00 |
| Registered Nurse (hours per resident per day) | 0.23 | 0.23 |
| Licensed Practical Nurse (hours per resident per day) | 0.46 | 0.50 |
| Care Aide (hours per resident per day) | 2.32 | 2.28 |
| Allied health hours (hours per resident per day) | 0.37 | 0.36 |
| Food costs per resident per day (actual cost) | $7.85 | $10.45 |
| Facility per diem rate | $240.63 | $245.54 |
| Monthly client rate for publicly funded bed (single) | From $1,237 to $3,576 with an average of $1,978 | From $1,338 to $3,847 with an average of $2,152 |
Source: 1. Ministry of Health; 2. Health Authority
| Licensing, 2022/23 | |||
|---|---|---|---|
| Complaints | |||
| Number of licensing complaints | 2 | Number of substantiated licensing complaints | 2 |
| Incidents | Total Number |
Per 100 beds | Total Number |
Per 100 beds | |||
|---|---|---|---|---|---|---|---|
| Facility | B.C. | Facility | B.C. | ||||
| Disease outbreak or occurrence | 1 | 0.9 | 0.9 | Medication error with adverse event | 0 | 0.0 | 0.3 |
| Abuse / neglect | 0 | 0.0 | 0.8 | Missing or wandering person | 0 | 0.0 | 0.7 |
| Fall with injury/adverse event | 12 | 10.7 | 8.6 | Other injury | 6 | 5.4 | 1.9 |
| Food or other poisoning | 0 | 0.0 | 0.1 | Aggressive behaviour | 1 | 0.9 | 3.7 |
| Unexpected Illness | 34 | 30.4 | 21.0 | Attempted suicide | 0 | 0.0 | 0.1 |
| Expected death | 18 | 16.1 | 25.5 | Other - clinical | 0 | 0.0 | 0.8 |
| Unexpected death | 2 | 1.8 | 0.7 | Other - service delivery | 0 | 0.0 | 0.7 |
| Inspections | |||
|---|---|---|---|
| Risk Rating | Medium | Risk Score | 20 |
| Number of Inspections | 7 | Number of licensing infractions found | 21 |
| Licensing Infractions | |||
|---|---|---|---|
| Licensing | 0 | Nutrition & food services | 1 |
| Physical facility, equipment & furnishings | 2 | Medication | 0 |
| Staffing | 7 | Program | 0 |
| Policies & procedures | 2 | Records & reporting | 3 |
| Care & supervision | 4 | Resident Bill of Rights | 0 |
| Hygiene & communicable disease control | 2 | Other | 0 |
Source: Health Authority
| Resident Profile (2022/23) | Facility | B.C. |
|---|---|---|
| Average age of population | 83 | 83 |
| Percent female | 61.7% | 63.3% |
| Percent 85 years or older | 48.6% | 52.8% |
| Percent younger than 65 years | 4.4% | 5.6% |
| Average length of stay (days) | 826 | 817 |
| Percent of residents diagnosed with depression | 13.0% | 22.9% |
| Percent of residents dependent in activities of daily living | 38.9% | 32.4% |
| Percent of residents in a wheelchair | 56.6% | 53.3% |
| Percent of residents with dementia (mild to severe) | 38.3% | 62.9% |
| Percent of residents with severe cognitive impairment (includes severe dementia) | 23.0% | 27.5% |
| Percent of residents with physically abusive behaviour | 15.7% | 8.4% |
| Average index of social engagement | 2.4 | 2.7 |
| Percent of residents with low social engagement | 54.4% | 48.0% |
| Case mix index | 0.63 | 0.58 |
Source: Canadian Institute for Health Information
| Care Services & Quality Indicators (2022/23) | Facility | B.C. |
|---|---|---|
| Percent of residents receiving physical therapy | 13.4% | 11.1% |
| Percent of residents receiving recreation therapy | 0.2% | 30.3% |
| Percent of residents receiving occupational therapy | 2.2% | 5.5% |
| Percent of residents receiving depression medication | 39.8% | 51.3% |
| Percent of residents taking antipsychotic drugs without a diagnosis of psychosis | 31.8% | 27.9% |
| Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis | 32.1% | 34.9% |
| Percent of residents taking nine or more medications | 32.7% | 44.6% |
| Percent of residents with daily physical restraints | 11.0% | 6.0% |
| Percent of residents with falls in the last 30 days | 11.5% | 12.8% |
| Percent of residents with a worsened pressure ulcer | 2.9% | 2.2% |
| Percent of residents with four or more emergency room visits | 1.4% | 1.4% |
Source: 1. Canadian Institute for Health Information; 2. Health Authority
| Vaccination Coverage (2022/23) | Facility | B.C. |
|---|---|---|
| Percent of residents vaccinated for influenza | 74.1% | 87.5% |
| Percent of health care workers vaccinated for influenza | 50.7% | 39.1% |
| Percent of residents vaccinated for COVID-19 | 90.0% | 84.0% |
Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility