Mount Saint Joseph Hospital – Seniors Advocate

Facility	Mount Saint Joseph Hospital	Service Type	Long-Term Care
Health authority	Vancouver Coastal Health	Regulation/Legislation	Hospital Act
Street address	3080 Prince Edward Street	Accreditation status	Accredited
City/postal code	Vancouver	Accreditation expiry date	not available
Phone number	(604) 874-1141	Contact for complaints	Clinical Nurse Leader / Social Worker / Operations Leader/Resident Relation Leader
Operator (Type)	Providence Health Care Society (Not For Profit)	Phone number of complaint contact	(604) 877-8520 / (604) 877-8541/ (604) 877-8542/(604) 806-8264
Opened	2004	Personal spending account	Yes
Councils	Resident Council, Family Council	Visitor parking (cost)	Yes (fee charged)
Meetings held	Regular Schedule	Average Wait Time	From 2 to 398 days, with an average of 64 days
Current language(s) spoken by staff	English, Tagalog, Punjabi, Hindi, Cantonese, Mandarin, Polish, Korean, Japanese, German
Indigenous Territory	Musqueam, Tsleil-Waututh and Squamish peoples

Source: Facility

Resident Fees for Personal Services
Cable monthly service included	No	Other extra fees	Haircuts, podiatry
Telephone monthly service included	No
Internet monthly service included	No

Source: Facility

Beds (March 31, 2022)		Room Configuration (March 31, 2022)
Private beds (not publicly funded)	0	Single Occupancy	15
Publicly funded beds (short and long-term)	96	Double Occupancy	9
Total beds	96	Other Occupancy	16

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services	No	Housekeeping services	Yes
Non-regulated services (care aides)	No	Plant/building maintenance	No
Food services provided by	Outside Contractor	Food prepared and cooked on site	Yes

Source: Facility

Funding	2020/21	2021/22
Total direct care hours (hours per resident per day) 1	3.40	3.40
Nursing care hours (hours per resident per day)	3.04	3.04
Registered Nurse (hours per resident per day)	0.53	0.53
Licensed Practical Nurse (hours per resident per day)	0.00	0.00
Care Aide (hours per resident per day)	2.51	2.51
Allied health hours (hours per resident per day)	0.35	0.35
Food costs per resident per day (actual cost) 2	$10.40	$9.52
Facility per diem rate2	$267.08	$272.66

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints	0	Number substantiated licensing complaints	0

Incidents, 2021/22	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents, 2021/22	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	0	0.0	0.8	Medication error with adverse event	1	1.0	0.3
Abuse / neglect	1	1.0	1.3	Missing or wandering person	0	0.0	1.0
Fall with injury / Adverse event	8	8.3	9.2	Other injury	1	1.0	2.0
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	6	6.3	4.6
Unexpected illness	44	45.8	20.3	Attempted suicide	1	1.0	0.1
Expected death	27	28.1	26.8	Other - clinical	0	0.0	0.8
Unexpected death	0	0.0	0.8	Other - service delivery	0	0.0	1.4

Inspections
Risk Rating	n/a	Risk Score	n/a
Number of Inspections	5	Number of licensing infractions found	7

Licensing Infractions
Licensing	0	Nutrition & food services	0
Physical facility, equipment & furnishings	1	Medication	0
Staffing	0	Program	0
Policies & procedures	0	Records & reporting	3
Care & supervision	3	Resident Bill of Rights	0
Hygiene & communicable disease control	0	Other	0

Source: Health Authority

Resident Profile (2021/22)	Facility	B.C.
Average age of population	88	83
Percent female	72.0%	63.2%
Percent 85 years or older	64.4%	53.4%
Percent younger than 65 years	2.0%	5.8%
Average length of stay (days)	1,193	855
Percent of residents diagnosed with depression	19.6%	23.3%
Percent of residents dependent in activities of daily living	40.7%	32.0%
Percent of residents in a wheelchair	57.8%	52.8%
Percent of residents with dementia (mild to severe)	56.8%	63.3%
Percent of residents with severe cognitive impairment (includes severe dementia)	29.8%	27.9%
Percent of residents with physically abusive behaviour	9.6%	8.8%
Average index of social engagement	1.7	2.7
Percent of residents with low social engagement	73.3%	49.3%
Case mix index	0.59	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22)	Facility	B.C.
Percent of residents receiving physical therapy	0.0%	10.9%
Percent of residents receiving recreation therapy	0.3%	30.1%
Percent of residents receiving occupational therapy	0.9%	5.7%
Percent of residents receiving depression medication	26.7%	51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	25.9%	27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	26.0%	34.0%
Percent of residents with daily physical restraints	0.0%	6.4%
Percent of residents with falls in the last 30 days	16.0%	12.9%
Percent of residents with a worsened pressure ulcer	2.7%	2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22)	Facility	B.C.
Percent of residents vaccinated for influenza	95.8%	90.2%
Percent of health care workers vaccinated for influenza	64.2%	53.7%
Percent of residents vaccinated for COVID-19	90.6%	92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility

Link to web page
Go to Mount Saint Joseph Hospital website