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December 2023

Facility Evergreen Extended Care - Powell River Hospital Service Type Long-Term Care
Health authority Vancouver Coastal Health Regulation/Legislation Hospital Act
Street address 4970 Joyce Ave. Accreditation status Accredited
City/postal code Powell River/V8A5P2 Accreditation expiry date not available
Phone number (604) 485-2208 Contact for complaints Manager / Residential Care Coordinator
Operator (Type) Vancouver Coastal Health (Health Authority) Phone number of complaint contact (604) 485-3237
Opened 1980 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Co-located with an assisted living residence No
Wait Time From 2 to 218 days, with an average of 45 days
Current language(s) spoken by staff English, Dutch, Russian, Italian, Filipino, French
Indigenous Territory Tla'amin Nation

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Personal Care fee for personal items
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 6
Publicly funded beds (short and long-term) 75 Double Occupancy 4
Total beds 75 Other Occupancy 15

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.38 3.38
Nursing care hours (hours per resident per day) 2.95 2.95
Registered Nurse (hours per resident per day) 0.59 0.60
Licensed Practical Nurse (hours per resident per day) 0.41 0.42
Care Aide (hours per resident per day) 1.95 1.93
Allied health hours (hours per resident per day) 0.43 0.43
Food costs per resident per day (actual cost) $9.11 $10.93
Facility per diem rate n/a n/a
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $1,992 From $1,338 to $3,847 with an average of $2,090

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Number of licensing complaints 1 Number of substantiated licensing complaints 0
Incidents Total
Per 100 beds Total
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 0.8 Missing or wandering person 1 1.3 0.7
Fall with injury/adverse event 0 0.0 8.6 Other injury 0 0.0 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 17 22.7 3.7
Unexpected Illness 0 0.0 21.0 Attempted suicide 0 0.0 0.1
Expected death 19 25.3 25.5 Other - clinical 0 0.0 0.8
Unexpected death 0 0.0 0.7 Other - service delivery 1 1.3 0.7
Risk Rating n/a Risk Score n/a
Number of Inspections 4 Number of licensing infractions found 9
Licensing Infractions
Licensing 0 Nutrition & food services 1
Physical facility, equipment & furnishings 2 Medication 0
Staffing 0 Program 0
Policies & procedures 1 Records & reporting 2
Care & supervision 3 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 82 83
Percent female 46.2% 63.3%
Percent 85 years or older 42.3% 52.8%
Percent younger than 65 years 3.8% 5.6%
Average length of stay (days) n/a 817
Percent of residents diagnosed with depression suppressed 22.9%
Percent of residents dependent in activities of daily living suppressed 32.4%
Percent of residents in a wheelchair suppressed 53.3%
Percent of residents with dementia (mild to severe) suppressed 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) suppressed 27.5%
Percent of residents with physically abusive behaviour suppressed 8.4%
Average index of social engagement suppressed 2.7
Percent of residents with low social engagement suppressed 48.0%
Case mix index suppressed 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy suppressed 11.1%
Percent of residents receiving recreation therapy suppressed 30.3%
Percent of residents receiving occupational therapy suppressed 5.5%
Percent of residents receiving depression medication suppressed 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis n/a 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis n/a 34.9%
Percent of residents taking nine or more medications 20.0% 44.6%
Percent of residents with daily physical restraints n/a 6.0%
Percent of residents with falls in the last 30 days n/a 12.8%
Percent of residents with a worsened pressure ulcer n/a 2.2%
Percent of residents with four or more emergency room visits 0.8% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 87.7% 87.5%
Percent of health care workers vaccinated for influenza 26.0% 39.1%
Percent of residents vaccinated for COVID-19 80.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility