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December 2023

Facility Peace Arch Hospital Long Term Care Service Type Long-Term Care
Health authority Fraser Health Regulation/Legislation Hospital Act
Street address 15521 Russell Ave. Accreditation status Unknown
City/postal code White Rock/V4B2R4 Accreditation expiry date not available
Phone number (604) 541-5837 Contact for complaints Kashmiro Kainth (The Lodge) / Jane Rodwell (Hogg Pavilion)
Operator (Type) Fraser Health (Health Authority) Phone number of complaint contact (604) 538-4234 / (604) 541-7179
Opened 1987 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Co-located with an assisted living residence No
Wait Time From 1 to 446 days, with an average of 52 days
Current language(s) spoken by staff English, Tagalog, Punjabi, Hindi, Spanish, Farsi, Vietnamese, Korean, French, Spanish, Mandarin, Cantonese, Italian, Polish
Indigenous Territory Coast Salish peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees dentist, hairdresser, music therapy, foot care/podiatry
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 24
Publicly funded beds (short and long-term) 180 Double Occupancy 18
Total beds 180 Other Occupancy 30

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.38 3.38
Nursing care hours (hours per resident per day) 2.99 2.99
Registered Nurse (hours per resident per day) 0.25 0.25
Licensed Practical Nurse (hours per resident per day) 0.70 0.70
Care Aide (hours per resident per day) 2.04 2.04
Allied health hours (hours per resident per day) 0.39 0.39
Food costs per resident per day (actual cost) $8.28 $7.72
Facility per diem rate n/a n/a
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $1,834 From $1,338 to $3,847 with an average of $2,021

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints 2 Number of substantiated licensing complaints 1
Incidents Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 0.6 0.9 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 2 1.1 0.8 Missing or wandering person 1 0.6 0.7
Fall with injury/adverse event 8 4.4 8.6 Other injury 2 1.1 1.9
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 1 0.6 3.7
Unexpected Illness 14 7.8 21.0 Attempted suicide 0 0.0 0.1
Expected death 56 31.1 25.5 Other - clinical 0 0.0 0.8
Unexpected death 3 1.7 0.7 Other - service delivery 0 0.0 0.7
Inspections
Risk Rating Low Risk Score 10
Number of Inspections 8 Number of licensing infractions found 10
Licensing Infractions
Licensing 1 Nutrition & food services 0
Physical facility, equipment & furnishings 3 Medication 0
Staffing 0 Program 0
Policies & procedures 2 Records & reporting 3
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 1 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 85 83
Percent female 74.4% 63.3%
Percent 85 years or older 55.5% 52.8%
Percent younger than 65 years 3.0% 5.6%
Average length of stay (days) 545 817
Percent of residents diagnosed with depression 15.2% 22.9%
Percent of residents dependent in activities of daily living 32.7% 32.4%
Percent of residents in a wheelchair 57.3% 53.3%
Percent of residents with dementia (mild to severe) 36.8% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 21.2% 27.5%
Percent of residents with physically abusive behaviour 4.3% 8.4%
Average index of social engagement 2.3 2.7
Percent of residents with low social engagement 58.7% 48.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 2.7% 11.1%
Percent of residents receiving recreation therapy 30.4% 30.3%
Percent of residents receiving occupational therapy 1.6% 5.5%
Percent of residents receiving depression medication 57.9% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 36.9% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 38.3% 34.9%
Percent of residents taking nine or more medications 57.9% 44.6%
Percent of residents with daily physical restraints 3.7% 6.0%
Percent of residents with falls in the last 30 days 12.6% 12.8%
Percent of residents with a worsened pressure ulcer 2.6% 2.2%
Percent of residents with four or more emergency room visits n/a 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 79.1% 87.5%
Percent of health care workers vaccinated for influenza 27.1% 39.1%
Percent of residents vaccinated for COVID-19 81.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility