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December 2023

Facility Cairnsmore Place Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 250 Cairnsmore Street Accreditation status Accredited
City/postal code Duncan/V9L4H2 Accreditation expiry date not available
Phone number (250) 709-3080 Contact for complaints Manager
Operator (Type) Vancouver Island Health (Health Authority) Phone number of complaint contact (250) 709-3080
Opened 1965 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Scheduled as needed Co-located with an assisted living residence No
Wait Time From 4 to 411 days, with an average of 85 days
Current language(s) spoken by staff English, Punjabi
Indigenous Territory Cowichan Tribes

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (as of March 31, 2023) Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded) 0 Single Occupancy 5
Publicly funded beds (short and long-term) 107 Double Occupancy 4
Total beds 107 Other Occupancy 21

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2021/22 2022/23
Total direct care hours (hours per resident per day) 3.37 3.36
Nursing care hours (hours per resident per day) 2.98 3.00
Registered Nurse (hours per resident per day) 0.38 0.38
Licensed Practical Nurse (hours per resident per day) 0.60 0.60
Care Aide (hours per resident per day) 2.01 2.03
Allied health hours (hours per resident per day) 0.39 0.36
Food costs per resident per day (actual cost) $14.81 $15.39
Facility per diem rate n/a n/a
Monthly client rate for publicly funded bed (single) From $1,237 to $3,576 with an average of $1,911 From $1,338 to $3,847 with an average of $1,913

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints 1 Number of substantiated licensing complaints 0
Incidents
Serious adverse events 0
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2022/23) Facility B.C.
Average age of population 85 83
Percent female 57.4% 63.3%
Percent 85 years or older 57.7% 52.8%
Percent younger than 65 years 3.5% 5.6%
Average length of stay (days) 587 817
Percent of residents diagnosed with depression 26.6% 22.9%
Percent of residents dependent in activities of daily living 38.9% 32.4%
Percent of residents in a wheelchair 70.9% 53.3%
Percent of residents with dementia (mild to severe) 45.9% 62.9%
Percent of residents with severe cognitive impairment (includes severe dementia) 26.9% 27.5%
Percent of residents with physically abusive behaviour 2.2% 8.4%
Average index of social engagement 2.3 2.7
Percent of residents with low social engagement 58.2% 48.0%
Case mix index 0.61 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23) Facility B.C.
Percent of residents receiving physical therapy 62.8% 11.1%
Percent of residents receiving recreation therapy 0.0% 30.3%
Percent of residents receiving occupational therapy 29.9% 5.5%
Percent of residents receiving depression medication 49.2% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 23.4% 27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 25.0% 34.9%
Percent of residents taking nine or more medications 48.1% 44.6%
Percent of residents with daily physical restraints 3.4% 6.0%
Percent of residents with falls in the last 30 days 11.3% 12.8%
Percent of residents with a worsened pressure ulcer 5.3% 2.2%
Percent of residents with four or more emergency room visits 0.0% 1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza n/a 87.5%
Percent of health care workers vaccinated for influenza 46.6% 39.1%
Percent of residents vaccinated for COVID-19 83.0% 84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility