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October 2022

Facility Cairnsmore Place Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 250 Cairnsmore Street Accreditation status Accredited
City/postal code Duncan Accreditation expiry date April 2022
Phone number (250) 709-3080 Contact for complaints Manager
Operator (Type) Vancouver Island Health (Health Authority) Phone number of complaint contact (250) 709-3080
Opened 1965 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Scheduled as needed Average Wait Time From 1 to 439 days, with an average of 49 days
Current language(s) spoken by staff English, Punjabi
Indigenous Territory Cowichan Tribes

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 8
Publicly funded beds (short and long-term) 107 Double Occupancy 4
Total beds 107 Other Occupancy 21

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.37
Nursing care hours (hours per resident per day) 3.00 2.98
Registered Nurse (hours per resident per day) 0.37 0.38
Licensed Practical Nurse (hours per resident per day) 0.62 0.60
Care Aide (hours per resident per day) 2.01 2.01
Allied health hours (hours per resident per day) 0.36 0.39
Food costs per resident per day (actual cost) 2 $13.98 $14.81
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22
Serious adverse events 0
Risk Rating n/a Risk Score n/a
Number of Inspections n/a Number of licensing infractions found n/a
Licensing Infractions
Licensing n/a Nutrition & food services n/a
Physical facility, equipment & furnishings n/a Medication n/a
Staffing n/a Program n/a
Policies & procedures n/a Records & reporting n/a
Care & supervision n/a Resident Bill of Rights n/a
Hygiene & communicable disease control n/a Other n/a

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 84 83
Percent female 58.2% 63.2%
Percent 85 years or older 58.7% 53.4%
Percent younger than 65 years 2.6% 5.8%
Average length of stay (days) 522 855
Percent of residents diagnosed with depression 18.6% 23.3%
Percent of residents dependent in activities of daily living 39.2% 32.0%
Percent of residents in a wheelchair 78.4% 52.8%
Percent of residents with dementia (mild to severe) 45.7% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 24.1% 27.9%
Percent of residents with physically abusive behaviour 4.1% 8.8%
Average index of social engagement 2.5 2.7
Percent of residents with low social engagement 57.3% 49.3%
Case mix index 0.62 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 56.8% 10.9%
Percent of residents receiving recreation therapy 0.0% 30.1%
Percent of residents receiving occupational therapy 33.5% 5.7%
Percent of residents receiving depression medication 43.5% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 14.6% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 16.9% 34.0%
Percent of residents with daily physical restraints 2.2% 6.4%
Percent of residents with falls in the last 30 days 12.6% 12.9%
Percent of residents with a worsened pressure ulcer 4.3% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 83.9% 90.2%
Percent of health care workers vaccinated for influenza 66.9% 53.7%
Percent of residents vaccinated for COVID-19 95.6% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility