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October 2022

Facility Lady Minto Hospital Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 135 Crofton Rd Accreditation status Accredited
City/postal code Salt Spring Island Accreditation expiry date April 2022
Phone number (250) 538-4804 Contact for complaints Patient Care Quality Office
Operator (Type) Vancouver Island Health (Health Authority) Phone number of complaint contact 1 (877) 977-5797
Opened 1957 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 9 to 178 days, with an average of 57 days
Current language(s) spoken by staff Spanish, French, German, English, American Sign Language (ASL)
Indigenous Territory Tsawout First Nation

Source: Facility

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees n/a
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 1
Publicly funded beds (short and long-term) 29 Double Occupancy 4
Total beds 29 Other Occupancy 5

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.03 3.03
Registered Nurse (hours per resident per day) 0.00 0.00
Licensed Practical Nurse (hours per resident per day) 0.76 0.76
Care Aide (hours per resident per day) 2.26 2.26
Allied health hours (hours per resident per day) 0.33 0.33
Food costs per resident per day (actual cost) 2 $9.81 $10.46
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2021/22
Serious adverse events 0
Risk Rating n/a Risk Score n/a
Number of Inspections n/a Number of licensing infractions found n/a
Licensing Infractions
Licensing n/a Nutrition & food services n/a
Physical facility, equipment & furnishings n/a Medication n/a
Staffing n/a Program n/a
Policies & procedures n/a Records & reporting n/a
Care & supervision n/a Resident Bill of Rights n/a
Hygiene & communicable disease control n/a Other n/a

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 86 83
Percent female 70.3% 63.2%
Percent 85 years or older 68.6% 53.4%
Percent younger than 65 years 5.1% 5.8%
Average length of stay (days) 1,208 855
Percent of residents diagnosed with depression 0.9% 23.3%
Percent of residents dependent in activities of daily living 18.7% 32.0%
Percent of residents in a wheelchair 55.1% 52.8%
Percent of residents with dementia (mild to severe) 23.4% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 34.6% 27.9%
Percent of residents with physically abusive behaviour 10.3% 8.8%
Average index of social engagement 2.2 2.7
Percent of residents with low social engagement 62.6% 49.3%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 4.7% 10.9%
Percent of residents receiving recreation therapy 38.3% 30.1%
Percent of residents receiving occupational therapy 2.8% 5.7%
Percent of residents receiving depression medication 56.1% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 38.6% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 40.0% 34.0%
Percent of residents with daily physical restraints 22.1% 6.4%
Percent of residents with falls in the last 30 days 4.2% 12.9%
Percent of residents with a worsened pressure ulcer 4.3% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 92.9% 90.2%
Percent of health care workers vaccinated for influenza n/a 53.7%
Percent of residents vaccinated for COVID-19 89.7% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility