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October 2022

Facility Glengarry Hospital Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 1780 Fairfield Rd. Accreditation status Accredited
City/postal code Victoria Accreditation expiry date April 2022
Phone number (250) 370-8699 Contact for complaints Melanie Stack
Operator (Type) Vancouver Island Health (Health Authority) Phone number of complaint contact (250) 370-5736
Opened 1965 Personal spending account Yes
Councils Family Council Visitor parking (cost) Yes (fee charged)
Meetings held Regular Schedule Average Wait Time From 6 to 199 days, with an average of 42 days
Current language(s) spoken by staff English, German, Farsi, French, Tagalog, Punjabi, Spanish, Mandarin, Korean
Indigenous Territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 25
Publicly funded beds (short and long-term) 135 Double Occupancy 15
Total beds 135 Other Occupancy 21

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 2.99 2.99
Registered Nurse (hours per resident per day) 0.28 0.28
Licensed Practical Nurse (hours per resident per day) 0.56 0.56
Care Aide (hours per resident per day) 2.15 2.15
Allied health hours (hours per resident per day) 0.37 0.37
Food costs per resident per day (actual cost) 2 $9.13 $9.89
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 2 Number substantiated licensing complaints 1
Incidents, 2021/22
Serious adverse events 0
Risk Rating n/a Risk Score n/a
Number of Inspections n/a Number of licensing infractions found n/a
Licensing Infractions
Licensing n/a Nutrition & food services n/a
Physical facility, equipment & furnishings n/a Medication n/a
Staffing n/a Program n/a
Policies & procedures n/a Records & reporting n/a
Care & supervision n/a Resident Bill of Rights n/a
Hygiene & communicable disease control n/a Other n/a

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 82 83
Percent female 73.4% 63.2%
Percent 85 years or older 50.3% 53.4%
Percent younger than 65 years 6.9% 5.8%
Average length of stay (days) 607 855
Percent of residents diagnosed with depression 23.1% 23.3%
Percent of residents dependent in activities of daily living 33.6% 32.0%
Percent of residents in a wheelchair 53.5% 52.8%
Percent of residents with dementia (mild to severe) 67.5% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 30.4% 27.9%
Percent of residents with physically abusive behaviour 6.9% 8.8%
Average index of social engagement 2.4 2.7
Percent of residents with low social engagement 53.5% 49.3%
Case mix index 0.60 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 0.4% 10.9%
Percent of residents receiving recreation therapy 76.5% 30.1%
Percent of residents receiving occupational therapy 53.5% 5.7%
Percent of residents receiving depression medication 55.2% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 25.9% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 34.3% 34.0%
Percent of residents with daily physical restraints 6.8% 6.4%
Percent of residents with falls in the last 30 days 11.0% 12.9%
Percent of residents with a worsened pressure ulcer 2.6% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 87.0% 90.2%
Percent of health care workers vaccinated for influenza 67.3% 53.7%
Percent of residents vaccinated for COVID-19 97.7% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility